1. CrackBerry Question's Avatar
    Hi, i updated my bb z10 STL100-1, but it get blocked by anti theft protection, so when i put my bb id it sais that i have to put the original bb id with wich the phone whas configured. Whay i can do to solve this?
    06-28-17 06:18 AM
  2. Dunt Dunt Dunt's Avatar
    Are you the original owner?

    Was BB Protect enabled under your BBID?

    Not much you can do, other than contact BlackBerry....
    06-28-17 06:57 AM
  3. conite's Avatar
    You either remember the original BBID, or you have a new brick.

    There is no way around it, apart from sending it in to BlackBerry for repair, along with the original bill of sale.
    06-28-17 06:58 AM

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