10-20-18 05:49 PM
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  1. tangozulu's Avatar
    tangozulu
    So I'm traveling for the first time in a year or so. Phone on a prepaid data plan. Checked my data this morning and the Amazon app downloaded 550 mb of data this morning. I didn't open the app so am a bit surprised. I can normally get a gb of data to last 6 months. Any suggestion?

    Posted via CB10
    10-19-18 10:26 AM
  2. tangozulu's Avatar
    tangozulu
    I opened app manager but saw no way to manage data usage. The app won't defeat either.

    Posted via CB10
    10-19-18 10:34 AM
  3. scrannel's Avatar
    scrannel
    Originally Posted by tangozulu
    I opened app manager but saw no way to manage data usage. The app won't defeat either.

    Posted via CB10
    What phone? If you're on an Android phone, look in "Power Center", you may be able to stop it from running in back ground.
    10-19-18 08:34 PM
  4. tangozulu's Avatar
    tangozulu
    Thanks but, its my bb10, z30

    Posted via CB10
    10-20-18 09:06 AM
  5. Vigneshd332's Avatar
    Vigneshd332
    Then you can close it In the device manage If you don't need it. It will not start on its own.

    Posted via CB 10 on BlackBerry Z30
    10-20-18 09:10 AM
  6. brookie229's Avatar
    brookie229
    Originally Posted by tangozulu
    I opened app manager but saw no way to manage data usage. The app won't defeat either.

    Posted via CB10
    Make sure you install the most recent Amazon App Store app (ver 31.41.3900), go to Account/Settings/disable notifications, collect app usage data, parental control and in-app purchasing and MOST importantly make sure that Download Settings is on WiFi Only.
    10-20-18 09:15 AM
  7. joeldf's Avatar
    joeldf
    Originally Posted by tangozulu
    Thanks but, its my bb10, z30

    Posted via CB10
    Is it the Amazon App Store, or the regular Amazon App. BB10 has both.

    Have you downloaded apps from the Amazon App Store? Are you actually logged into an Amazon account in either app?

    If you haven't done either, then it shouldn't be doing anything.

    I'll double check with my Z10. After my last OS reload a few months ago, I didn't touch either Amazon app... logging in or otherwise. I have an Amazon account, but I don't use the Z10 as daily driver anymore, cell service is off, and running only on wi-fi, so I haven't reloaded the couple of apps I have from Amazon on it.

    Update:

    Checked the Z10, and neither app has used any data (over wi-fi, since that's all it could use) for as far back as it knows.
    Last edited by joeldf; 10-20-18 at 03:06 PM.
    10-20-18 10:50 AM
  8. tangozulu's Avatar
    tangozulu
    Thanks for all the responses. I'll work through and get back.


    Posted via CB10
    10-20-18 05:49 PM
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