After android runtime update apps won't work

After I updated my z10 to the android run time 10.2.1 the android apps won't work. Whenever I download an apk file and click install it just keeps loading not giving me the option to install?? What should I do?? Some blackberry world apps won't open either?

Attachment 303914

Posted via CB10

Usually when the Android runtime doesn't work, you need to reload the OS.
Are you waiting long enough upon opening an app to give it time to connect? Usually the first time it takes a few minutes. If this persists across all the apps, I would uninstall them and reload them first to see if they work. Failing that, reload the OS.

had this exact issue did just that reloaded OS and same issue still

Update your os

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