1. thanksdickson2's Avatar
    My z30 is always popping 'account info needed', please how can I stop it? Thanks.

    Posted via CB10
    07-28-16 08:05 AM
  2. thanksdickson2's Avatar
    It's always saying I need to update my account password. And all my accounts are working fine.

    Posted via CB10
    07-28-16 08:08 AM
  3. Lusitano17's Avatar
    Go into device settings...Accounts...check to see if there is an errant account which failed to uninstall.

    Download Accounts Cleaner from BBW and remove any unnecessary accounts you find.

    Posted via CB10
    07-28-16 12:08 PM
  4. thanksdickson2's Avatar
    Alright thanks...I will try that

    Posted via CB10
    07-28-16 05:57 PM
  5. thanksdickson2's Avatar
    I downloaded account cleaner but have no idea on how to use it


    Posted via CB10
    07-29-16 06:43 PM
  6. Lusitano17's Avatar
    Open the app.
    It will list all the Accounts on your device into two categories...EXTERNAL and INTERNAL.

    Check the EXTERNAL category for any accounts which may be forcing notification.
    Long press on the account name and the option to delete will present.
    Do NOT delete any of the internal accounts.



    Posted via CB10
    07-31-16 02:04 AM

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