1. smbdysm1's Avatar
    I have a z10. Yesterday, Apr 1, I finally received the 10.3.1 update. It says the install is 1GB, and I need to free some space. No big deal. I free up ~2.7GB. Install downloads, then starts installing. About an hour later I notice it is downloading again, this time 1.5 GB file. Okay. It starts downloading. THEN an hour after that it is downloading AGAIN, and now it's 1.9 GB, and I don't have any more space. I figure there must be some problem downloading it, so I go to do the update through BlackBerry Link. Downloads fine, going to take about 6 hours to install. Leave it overnight, come morning the install had an error. Now it's getting ridiculous, because I started with 2.7GB free, and now I have 450MB free, and no update!! I can't free any more space, and I can't find where the install files went to to get rid of them. Please help!

    Posted via CB10
    04-02-15 09:32 AM
  2. steakman911's Avatar
    Do you have a recent back up..?? I fyou can avoid it, dont use link. Use Back Up Pro instead - awesome back up app - well worth the 5 bucks CAD.

    Regrdless of what you use, I would do a device wipe & reload your software.

    If not you may need to use Sachesi to delete some of the DL files...I'm not an expert on that program and maybe someone else can chime in here on using that.Particularly just what the DL files are called so that you can detect them.

    Regardless, I find that installing this update on a wiped and clean device works best...my opinion only..but it seems to work.

    04-02-15 11:12 AM
  3. smbdysm1's Avatar
    Thanks, I will try that. My mother got the glitched update, and when she took it in they did a wipe and it fixed everything too.
    04-02-15 01:08 PM
  4. GT125's Avatar
    I got a bad update back in March and had to take my Z10 in. They replaced it and charged $100. I'll stick with 10.2 thank you. Can't afford the 10.3 update.

    Posted via CB10
    04-02-15 04:43 PM

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