1. hotsyman's Avatar
    Hi Blaize
    I have a Z10. Recently issued a new iphone6 for a trial. Used it for two weeks and then reset it to factory and returned it to my company. Before reset I had switched my data etc. from the Z10 to the iPhone.

    Now back on my trusty Z10, restored from a backup but unable to open BBM. Error says server error unable to switch iPhone data back to my z10.

    Did a complete restore on Z10, no luck with BBM.

    Please advise if any options?
    Thanks,
    Brian Mosher, Halifax
    BlackBerry fan for years and looking at the Motion.

    Posted via CB10
    12-04-17 10:20 PM
  2. conite's Avatar
    Once you sign into BBM on another platform, you can't bring it back to BB10.

    You will have to disable BlackBerry Protect, wipe the phone, and start fresh with a new BBID.
    12-04-17 11:03 PM
  3. Dunt Dunt Dunt's Avatar
    BlackBerry fan for years and looking at the Motion.

    Posted via CB10
    You now have an additional reason to look harder....
    12-05-17 12:04 PM

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