1. deano44's Avatar
    I have now had 2 keyone phones and the second replacement phone the screen is now hanging off! What's going on with the way these phones are made ?
    05-11-18 03:20 AM
  2. Dunt Dunt Dunt's Avatar
    You do know that TCL makes them... they aren't among the top vendors in China.

    Contact support and try getting another replacement.
    05-11-18 07:27 AM
  3. deano44's Avatar
    Yes I'm getting another replacement just not happy it's happened again. Never had any problems with q5 or q10 that's still up and running with no repairs. Paying 500 pounds for a phone the least you would expect is it doesn't fall apart.

    Posted via CB10
    Last edited by deano44; 05-15-18 at 12:57 PM.
    05-15-18 03:10 AM
  4. Halifax Guy's Avatar
    Why did you buy it if your other devices work fine? Seems like a large waste of money and you (appear) to be less than happy with the substandard device.

    Q10 Powered
    05-15-18 02:03 PM
  5. glwerry's Avatar
    Why did you buy it if your other devices work fine? Seems like a large waste of money and you (appear) to be less than happy with the substandard device.

    Q10 Powered
    He likely has apps that he needs that he can't get to work in BB10.

    That's why I'm on a PRIV.
    05-15-18 02:32 PM
  6. Halifax Guy's Avatar
    That's entirely possible, or he just likes throwing money away.

    Q10 Powered
    05-16-18 05:30 AM
  7. deano44's Avatar
    Hmmm why would I like throwing money away? I got it from the car phone shop in the uk when they first came out. Yes there are many apps I have that I can not get or get them working on my Q10.

    Posted via CB10
    05-17-18 05:15 AM
  8. johnny_bravo72's Avatar
    Hmmm why would I like throwing money away? I got it from the car phone shop in the uk when they first came out. Yes there are many apps I have that I can not get or get them working on my Q10.

    Posted via CB10
    Meh. Don't mind the BB10 fanboys here, they pounce on anyone moving to BlackBerry Android devices.

    The first batch of KEYones had that screen issue, but was resolved with the newer ones. As long as you have a valid warranty, BlackBerry Mobile will fix/replace your unit.
    05-17-18 05:28 AM
  9. deano44's Avatar
    Yes they are replacing again I believe. Just hope this one is ok. In other aspects though the Keyone is so much better than the old blackberries I think.

    Posted via CB10
    05-17-18 06:07 AM

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