1. Gordon Young1's Avatar
    I have a bug in my keyboard. The Y intrudes into the T space resulting in ty and I am constantly having to correct the error. The same happens with the number 6 which intrudes into 5 resulting in 56 when I try to type 5. I have deleted and reinstalled the qwerty keyboard without success. This problem significantly increases the time taken to type a note so help / suggestions would be appreciated.
    01-24-19 03:20 AM
  2. Rootbrian's Avatar
    Factory reset, especially if you already ruled out using "clear data" within the settings > apps > storage subsection.
    Set it up from scratch, and it should disappear. Remember to update applications too. If possible, export anything to the memory card, for example: Contacts, notes. All captured/recorded media (audio, photo, video) should be on the memory card, not device storage.

    Typed on my BlackBerry passport, via freedom mobile DC-HSPA+/LTE
    01-27-19 05:32 AM
  3. Gordon Young1's Avatar
    Thank you for your help and I was afraid that this would be the only solution! I will let you know how it goes.
    01-31-19 04:36 PM

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