Built for Business - Learn more about BlackBerry KEY2
  1. deano44's Avatar
    Just had replacement keyone but it won't read the memory card I had in the previous keyone. It tells me to format the card but I need things that are on the sd card. Could you tell me why this won't work yet it was fine in 2 previous keyone phones ? Message below is it shows.
    Attached Thumbnails Problem with memory card in KEYone-1037.jpg  
    06-02-18 02:24 PM
  2. Ragbert's Avatar
    Is your newest device running the same Android version and update as the phone that previously formatted the card? That might be one reason your current phone can't read it.

    You should also test if the card has gotten corrupted. Are you able to read the card on a PC by putting it into a USB card reader? If your PC can read the contents, I'd advise copying everything from the card to the PC. Then reformat the card in your new phone, or get a new card. At least you won't have lost the card contents.

    If the card is unreadable by a PC, it may be corrupted, and you should probably start with a brand new card.

    Typed on my Q10, SQN100-2,
    06-02-18 11:43 PM
  3. deano44's Avatar
    Yes I put it in before updating the new phone so it was at the same level as my previous keyone. I don't have a pc but I will try to do as you suggest and then get a new sd card. Thanks
    06-03-18 02:06 AM
  4. Spunton_Duddley's Avatar
    Make sure to download that "MicrosoftexFAT for BlackBerry" app in the Google Play Store.
    06-03-18 02:08 AM
  5. deano44's Avatar
    Oh what is that for ? Sorry I'm useless with any tech
    06-03-18 08:33 AM
  6. stlabrat's Avatar
    Anyone can recommend a good SD card for K1? Kingston? 64? Many Thx.

    Posted via CB10
    Last edited by stlabrat; 06-04-18 at 08:21 PM.
    06-04-18 07:37 PM
  7. Dunt Dunt Dunt's Avatar
    I like Samsung Cards at this point, gave up on SanDisk about a year ago.
    06-05-18 08:29 AM
  8. falbo's Avatar
    Another plus for a Samsung card. Got one in my passport and another one in the dtek50. No complaints so far.

    Posted via my Awesome passport
    06-05-18 11:44 AM

Similar Threads

  1. Phone Apps With Visual Voicemail?
    By skinnymike1 in forum BlackBerry KEYone
    Replies: 16
    Last Post: 06-07-18, 10:34 PM
  2. File Transfer is not in my USB configuration
    By john hibbit in forum BlackBerry DTEK50
    Replies: 2
    Last Post: 06-03-18, 07:48 AM
  3. BlackBerry KEY2 to launch in China on June 8
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 5
    Last Post: 06-03-18, 06:23 AM
  4. Using a passport in 2018?
    By Sai Krishna13 in forum BlackBerry Passport
    Replies: 3
    Last Post: 06-03-18, 03:04 AM
  5. Keyone - Notifications Dissapear
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 06-02-18, 04:24 PM