1. unbreakablej's Avatar
    I realised that many people have trouble learning how to use their BlackBerry (some of the 4/5 people I've convinced to get bb10. Are always stating that they are confused/not used to it). Maybe BlackBerry should make a native support app that allows either a chat room or even a direct app to their forums.. I'd crackberry.com can do it why can't they make an app for their support rooms too right?

    Or at the very least has a 24 hour BBM channel support chat....

    Posted via CB10
    09-02-13 10:08 PM
  2. VeniceBB's Avatar
    I realised that many people have trouble learning how to use their BlackBerry (some of the 4/5 people I've convinced to get bb10. Are always stating that they are confused/not used to it). Maybe BlackBerry should make a native support app that allows either a chat room or even a direct app to their forums.. I'd crackberry.com can do it why can't they make an app for their support rooms too right?

    Or at the very least has a 24 hour BBM channel support chat....

    Posted via CB10
    Isn't that basically what the help option on BB10 is for? That explains almost every general user question and they also link to the website in case people want/need more info. Personally I don't see a need for a separate app.
    09-03-13 06:48 PM
  3. ATMJOE's Avatar
    Help is amazing

    I find most of the questions people post on the forums in the help section

    Also when you first get your new phone it's interactive for the first few minutes
    Telling you how to swipe and where most common things are.

    Posted via CB10. BlackBerry Z10
    09-03-13 07:02 PM
  4. KermEd's Avatar
    An interactive help system is a good idea.

    Posted via CB from my LE
    09-03-13 07:26 PM

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