1. kishanthj's Avatar
    I need help with my 3Gs, so the problem is that my girl dropped it in the water and I took it and put it in a bag of rice. After a few days luckily the phone turned on but now the phone is not reading any of the software.

    key information on start up:
    1) no reception
    2) screen on itunes connect mode
    3) also emergency call mode because no reception
    4) when I try to connect to itunes, it says i have a passcode and i need to unlock first
    5) also when I hit the i sign on the screen I get this message
    IMEI#: unknown, ICCID: unknown

    PLEASE HELP, Let me know how I can fix this.

    Thank you in advance for your help. Here is a picture of my problem.

    11-22-10 08:03 AM
  2. bbgal9000's Avatar
    I know that you can find eht IMEI# and the ICCID on your iphone box. It's at the bottom on the back.
    11-22-10 08:11 PM