on the "CONNECT TO ITUNES" screen. you know...the screen with the little usb cord and the arrow up to the itunes sybmol? its stuck on that. and whenever i connect it to the computer it says "USB DEVICE NOT RECOGNIZED"
itunes wont recognize it...my computer wont either....ive tried 4 different versions of itunes....deleting all itunes apps and restarting computer....sim card in and out.....different usb cords....usb slots.....what am i missing?
Try doing a hard reset. Hold the Power and Home down until the device turns off. As soon as it powers off, let go of the home key and continue holding the power until the Apple logo appears.