1. Silverado7's Avatar
    My fiancee has an iphone. The other day she dropped it and now the screen is unresponsive. There are no cracks or scratches or anything like that. Everything looks fine, but she cannot unlock it. The other thing is when she goes to power off, the red slide at the top of the screen works, but the cancel button atthe bottom does not. Does anyone know what this could be?
    01-12-10 10:54 AM
  2. xxxxpradaxxxx's Avatar
    Obviously, The screen sounds broken.

    How long has she had her phone?
    01-12-10 11:12 AM
  3. scorpiodsu's Avatar
    Since she can't unlock it and the cancel button at the bottom doesn't work it seems that's where the issue is. Something is damage that affects the bottom of the screen. Are there visual signs of the device being dropped? If not, I would take it to the Apple store and have them look at it and don't tell them you dropped it. If they won't fix it there area lot of people/businesses that fix iPhones. Search your local craigslist and search the Internet as well.
    01-12-10 01:21 PM