1. dalton4L's Avatar
    Okay so I managed to pre-order the iPhone 4S at about 8:30am the day pre-orders started being taken. I ordered a 32GB Black 4S from AT&T and it all looked great and ready to go -- although I don't remember the password for my email account I had to use so I couldn't/can't check the status -- but now when I check my bank account the money is back in my account and there is no record of me having made the purchase of the iPhone 4S. Is this an issue with Apple, AT&T, or my bank? What would you suggest I do?

    Also, when downloading iOS 5, once it finished it said it couldn't install due to some 'internal error,' anyone know what that means?
    10-12-11 01:34 PM
  2. Accidental Post's Avatar
    Call AT&T.....do you have an error code from the download.......?
    10-12-11 01:44 PM
  3. dalton4L's Avatar
    Nah, I got it figured out.

    Turns out that they show the transaction in your bank account initially, then take it away until you actually receive your device.

    As for iOS 5, I'm restarting my computer and trying again... I didn't back it up before downloading so I'm trying that now too.

    No error code, just a very vague "internal error."
    10-12-11 02:02 PM
  4. Accidental Post's Avatar
    If you need help let us know....
    10-12-11 02:05 PM
  5. dalton4L's Avatar
    "The iPhone "Dalton's iPhone" could not be restored. An internal error occurred."

    So irritating.
    10-12-11 02:13 PM
  6. Accidental Post's Avatar
    Do you have a backup already?
    10-12-11 02:14 PM
  7. Accidental Post's Avatar
    Did you get a number after the error?
    10-12-11 02:15 PM
  8. dalton4L's Avatar
    I backed it up before updating and then it backed up again and then it "extracts software" and from there my phone restarted(which was further than it got when I tried earlier) but once it got there I got that error. No error code...
    10-12-11 02:17 PM
  9. Accidental Post's Avatar
    Do you know how to the phone in DFU mode?

    iClarified - iPhone - How to Put an iPhone Into DFU Mode
    10-12-11 02:18 PM
  10. dalton4L's Avatar
    So I should try this?
    10-12-11 02:19 PM
  11. Accidental Post's Avatar
    Yes DFU mode fixes alot of issues it wont hurt anything....just follow the directions carefullly
    10-12-11 02:26 PM
  12. dalton4L's Avatar
    Tried it... same thing.
    10-12-11 02:27 PM
  13. Accidental Post's Avatar
    You updated itunes correct?

    Should be version 10.5
    10-12-11 02:29 PM
  14. dalton4L's Avatar
    Pretty sure I did.
    10-12-11 02:33 PM
  15. Accidental Post's Avatar
    Ok what OS are you on?
    10-12-11 02:34 PM
  16. Accidental Post's Avatar
    Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes.

    Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
    dalton4L likes this.
    10-12-11 02:34 PM
  17. dalton4L's Avatar
    I finally got it, but now I'm not getting any SMS messages...
    10-12-11 04:47 PM