- I sometimes receive texts from the USA and to be honest I find this not very normal, my customers can use the easy website form, sending an email which is present on every page of the website together with my phone number, surely they can't expect having whole conversations via SMS when there is WhatsApp Viber Telegram Line..these days. I tried to reply to their enquiries via WhatsApp but they're not on it. I wonder, is there an app or something in the USA that facilitates old fashioned text messaging instead of more commonly used, and free, resources?11-28-21 02:49 AMLike 0
- There is normally a standard SMS/MMS/text messaging app (from either OS manufacturer or from phone manufacturer) that comes default with every phone. How are you receiving these SMS messages? Presumably they are arriving to a phone number associated to a SIM card that is in a phone you are using?
Last edited by spARTacus; 11-28-21 at 06:49 AM. Reason: Repeat Word
11-28-21 06:47 AMLike 0 - Yes I receive them normally, through the messaging app of the phone, I just find it idiotic to have long international conversations via SMS these days, one because it's not free, two because it's complicated to attach images, three because the number of characters is limited... well it's just ridiculous in my opinion and wondered why they do it.11-28-21 11:43 AMLike 0
- Yes I receive them normally, through the messaging app of the phone, I just find it idiotic to have long international conversations via SMS these days, one because it's not free, two because it's complicated to attach images, three because the number of characters is limited... well it's just ridiculous in my opinion and wondered why they do it.ppeters914 and Laura Knotek like this.11-28-21 12:06 PMLike 2
- Yes I receive them normally, through the messaging app of the phone, I just find it idiotic to have long international conversations via SMS these days, one because it's not free, two because it's complicated to attach images, three because the number of characters is limited... well it's just ridiculous in my opinion and wondered why they do it.11-28-21 01:32 PMLike 0
- I would suggest stating on your website that you do *NOT* respond to texts, only WhatsApp or email, and have a standard text response that says the same. Whilst you don't want to alienate a customer, any other text response will just cause the sender to continue texting.
My two cents. Spend freely.11-28-21 01:33 PMLike 0 - Try getting a google voice number; you can send and receive texts for free. You can have SMS appear as emails which you can reply to as email to text the person back. Works quite well. And I just see the correspondence as an email thread. You can also go into Google Voice and access SMS there, but the email route works better/easier for me.idssteve likes this.11-28-21 02:21 PMLike 1
- Ok that's a thought thanks. Unfortunately it says "Google Voice is not yet available in your country", weird, still, I'll look into similar alternatives.11-28-21 03:52 PMLike 0
- If you're willing to pay, something like RingCentral allows voice, fax, SMS to a single virtual number. I'm sure there are other solutions.11-28-21 04:00 PMLike 0
- Even tho there are many options, none prove 100% ubiquitous. SMS frequently proves most ubiquitous. For initial contact, at least. If you have a contact's mobile# you can reply with a link to whatever msg app you prefer?Laura Knotek likes this.12-02-21 11:48 AMLike 1
- Today another one again. Seriously this happens only with Americans, I receive enquiries from all over the world, but only Americans expect to have long international written exchanges by SMS. I rest my case.12-12-21 12:14 PMLike 0
- It's because we're used to doing things our way. That American doesn't text internationally free if using a USA number. I'm like that, not about international texting, but in general, if you don't want to do business at my convenience or yours, it's OK to simply ignore me. Either of us is free to disagree as individuals.12-12-21 01:04 PMLike 0
- No, yesterday's guy just sent me another text saying "I wonder if you had received my text", so ignoring may not work but that's not the point. The point is I have 2 perfectly functioning contact forms on my website, I also wrote there that instead of the form you can contact me via email directly, then I have my phone number with the symbols of WhatsApp, Telegram, Viber, Line. There is my Facebook page and Twitter page. If you insist on using SMS, with its clear limitations and costs, then there's something wrong.12-12-21 04:41 PMLike 0
- No, yesterday's guy just sent me another text saying "I wonder if you had received my text", so ignoring may not work but that's not the point. The point is I have 2 perfectly functioning contact forms on my website, I also wrote there that instead of the form you can contact me via email directly, then I have my phone number with the symbols of WhatsApp, Telegram, Viber, Line. There is my Facebook page and Twitter page. If you insist on using SMS, with its clear limitations and costs, then there's something wrong.
It seems like one more reason why USA residents don't use WhatsApp to level of users in other countries. Keep in mind, in USA, the mantra is the customer is always right and the customer is king. For businesses that don't agree with that mantra, they just ignore the customer.12-12-21 06:14 PMLike 0 - I frequently notice you are mentioning MMS. You use it?! In my country, I think no one uses or ever used MMS. I used it 2-3 times maybe 15 years ago when it became available as an evolution of sms and that was only to try it. It didn't work nicely and a lot of people had older phones that didn't support MMS.
I don't see any reason to still use it, because of those faster and cheaper methods (viber, whatsapp, etc).12-13-21 10:02 PMLike 0 - I frequently notice you are mentioning MMS. You use it?! In my country, I think no one uses or ever used MMS. I used it 2-3 times maybe 15 years ago when it became available as an evolution of sms and that was only to try it. It didn't work nicely and a lot of people had older phones that didn't support MMS.
I don't see any reason to still use it, because of those faster and cheaper methods (viber, whatsapp, etc).Laura Knotek likes this.12-13-21 10:15 PMLike 1 - I frequently notice you are mentioning MMS. You use it?! In my country, I think no one uses or ever used MMS. I used it 2-3 times maybe 15 years ago when it became available as an evolution of sms and that was only to try it. It didn't work nicely and a lot of people had older phones that didn't support MMS.
I don't see any reason to still use it, because of those faster and cheaper methods (viber, whatsapp, etc).
The biggest obstacle for messaging apps is that not everyone uses the same app here. If SMS/MMS/iMessage goes away then something else will replace it then.12-14-21 05:35 AMLike 0 - I frequently notice you are mentioning MMS. You use it?! In my country, I think no one uses or ever used MMS. I used it 2-3 times maybe 15 years ago when it became available as an evolution of sms and that was only to try it. It didn't work nicely and a lot of people had older phones that didn't support MMS.
I don't see any reason to still use it, because of those faster and cheaper methods (viber, whatsapp, etc).
In the USA, it's be well over a decade since carrier's charged for messaging, and thus the use of Instant Messengers never really grew that much. We use Slack at work for it's collaboration features, and I have a group that started using WhatsApp for it's group features... but many individuals from both still fall back on plain old texting, because it's so easy.... and free.Laura Knotek likes this.12-14-21 09:18 AMLike 1 - Cheaper.... that's what drives so many to Instant Messengers like BBM and those that followed it. Because in many market SMS/MMS had a cost associated with it or a limit on the number of messages that could be sent.
In the USA, it's be well over a decade since carrier's charged for messaging, and thus the use of Instant Messengers never really grew that much. We use Slack at work for it's collaboration features, and I have a group that started using WhatsApp for it's group features... but many individuals from both still fall back on plain old texting, because it's so easy.... and free.
With the firm I work at, we use mostly MS Teams, and set up each project as a group so the staff working on any particular project can join in. But we also use the regular chat side and yet we still use straight SMS texts on occasion.12-14-21 09:47 AMLike 0 -
Other than that, all the people I really care to talk to are on Slack or Apple Messages. So there you go, that's what I use. They all 3 satisfy the security needs that I have.12-15-21 02:20 PMLike 0
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