10-26-17 09:46 PM
tools
  1. stroker383's Avatar
    stroker383
    Just like the title states, I haven't been able to deposit cheques for the past few days. Pictures work and am allowed to enter amounts and to which account etc., but once you hit the DEPOSIT NOW button, it just loads and loads and eventually times out with a message saying Internet connection has been lost, which is inaccurate. Anybody experiencing this?

    Posted via CB10
    10-25-17 10:58 PM
  2. johnny_bravo72's Avatar
    johnny_bravo72
    Are you using the native BB10 app? That hasn't been updated since 2014. I'm surprised it still works.
    10-25-17 11:09 PM
  3. app_Developer's Avatar
    app_Developer
    Trusted Member
    If you are using the Android app, make sure it is latest version. RDC is a vector for fraud and many banks have changed their processes, APIs and apps to make this feature safer (especially since usage of this feature overall has risen dramatically)
    10-26-17 01:06 AM
  4. stroker383's Avatar
    stroker383
    Originally Posted by johnny_bravo72
    Are you using the native BB10 app? That hasn't been updated since 2014. I'm surprised it still works.
    Android app from Playstore, on my Priv

    Posted via CB10
    10-26-17 04:53 PM
  5. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by stroker383
    Android app from Playstore, on my Priv

    Posted via CB10
    Contact RBC tech support and make sure your Android device/version is still fully supported on their end....
    10-26-17 04:54 PM
  6. johnny_bravo72's Avatar
    johnny_bravo72
    Originally Posted by stroker383
    Android app from Playstore, on my Priv

    Posted via CB10
    Got it.
    As mentioned above, make sure you have the latest version.
    Try uninstall-reinstall method.
    Try rebooting your Priv.
    Contact RBC tech support if all else fails.
    Good luck. 🙂
    10-26-17 09:40 PM
  7. stroker383's Avatar
    stroker383
    Originally Posted by johnny_bravo72
    Got it.
    As mentioned above, make sure you have the latest version.
    Try uninstall-reinstall method.
    Try rebooting your Priv.
    Contact RBC tech support if all else fails.
    Good luck. 🙂
    Yup, that fixed it. Thanks

    Posted via CB10
    johnny_bravo72 likes this.
    10-26-17 09:46 PM
« is there a way to add a logo to email signature in the Hub? | As the end of Worldmate approaches ... »

Similar Threads

  1. How to set a default account to the shortcut for 'add new contact' ?
    By TopFit in forum BlackBerry Android OS
    Replies: 1
    Last Post: 10-27-17, 02:42 PM
  2. Apps->Options->Special Acess->Background apps
    By Fred Wu in forum BlackBerry KEYone
    Replies: 1
    Last Post: 10-26-17, 04:42 AM
  3. Connecting KEYone to pc?
    By Class-- in forum BlackBerry KEYone
    Replies: 1
    Last Post: 10-25-17, 07:29 PM
  4. Trying to connect a Priv to a Samsung WB350F point and shoot camera
    By Alburt in forum General BlackBerry News, Discussion & Rumors
    Replies: 0
    Last Post: 10-25-17, 07:25 PM
  5. Any bb has push to talk feature?
    By stlabrat in forum Ask a Question
    Replies: 1
    Last Post: 10-25-17, 06:31 PM
LINK TO POST COPIED TO CLIPBOARD