1. Ginowine's Avatar
    Can anyone care to explain or tell in steps on how to solve and restore the default ringtone for BBM Voice calls?

    I love to turn this feature back on so that I can receive BBM Voice calls with the default ringtone and can hear it afterwards.

    How can I set and put this up on my BlackBerry Android device via a file explorer?

    The file of the default ringtone for BBM Voice =

    bbm_incoming_call.wav

    Posted via CB10
    01-29-19 05:32 PM
  2. Bla1ze's Avatar
    How can I set and put this up on my BlackBerry Android device via a file explorer?
    Is your device on Oreo?
    01-29-19 06:44 PM
  3. Ginowine's Avatar
    Is your device on Oreo?
    Nope. My device is on Marshmellow.

    Posted via CB10
    01-29-19 06:46 PM
  4. Bla1ze's Avatar
    Nope. My device is on Marshmellow.

    Posted via CB10
    Ahh, have to wait for someone else then to answer... lol. I think it's different on MM and my Priv isn't charged atm.
    01-29-19 06:47 PM
  5. Ginowine's Avatar
    Ahh, have to wait for someone else then to answer... lol. I think it's different on MM and my Priv isn't charged atm.
    Okay.

    Posted via CB10
    01-29-19 06:50 PM
  6. Ginowine's Avatar
    Is your device on Oreo?
    What are the steps in Oreo to set this up for instance?

    Posted via CB10
    01-29-19 06:56 PM
  7. Bla1ze's Avatar
    What are the steps in Oreo to set this up for instance?

    Posted via CB10
    Go to Settings>Apps>BBM>App Notifications>Tap on 'All notifications'>Tap on Sound.

    From there, it will allow you to assign whatever ringtone you wish. It might be the same on MM, but I'm not sure and I didn't want to give you the wrong info.
    01-29-19 06:58 PM
  8. Ginowine's Avatar
    Go to Settings>Apps>BBM>App Notifications>Tap on 'All notifications'>Tap on Sound.

    From there, it will allow you to assign whatever ringtone you wish. It might be the same on MM, but I'm not sure and I didn't want to give you the wrong info.
    Could you also post some screenshots too please?

    Posted via CB10
    01-29-19 07:05 PM
  9. Bla1ze's Avatar
    Sure.

    How to solve and restore the default ringtone for BBM Voice calling ?-44521.jpg
    How to solve and restore the default ringtone for BBM Voice calling ?-44522.jpg
    How to solve and restore the default ringtone for BBM Voice calling ?-44525.jpg
    How to solve and restore the default ringtone for BBM Voice calling ?-44523.jpg
    01-29-19 07:09 PM
  10. Ginowine's Avatar
    On Marshmellow is slightly different through settings though but It didn't solve the issue for the BBM Voice within BBM app.

    Posted via CB10
    01-29-19 07:25 PM

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