1. chrispmoto's Avatar
    I bought a song off Play, and I can't get it to "download" or whatever it needs to do to get it into my file manager or my ringtone maker app...
    It does show in my Google Play music however.
    I am using ES File Explorer.
    Any suggestions?
    06-14-17 06:31 PM
  2. Rico4you's Avatar
    Hello first do a search on your device and see where it got downloaded or not?
    06-14-17 06:37 PM
  3. chrispmoto's Avatar
    I don't think it ever did. It never did the downwards arrow..
    in Google play, I did hit download song, and there is a little "check" by it now, and the que to "remove download" ...
    06-14-17 07:24 PM
  4. chrispmoto's Avatar
    But it's not anywhere in my phone under downloads?
    06-14-17 07:30 PM
  5. chrispmoto's Avatar
    Would it have anything to do with my SD card?
    It's not in that either...
    06-14-17 07:31 PM
  6. Rico4you's Avatar
    Hello looks like download was unsuccessful. Go back to play store and place a claim. To get money back and or download.
    Good luck
    06-14-17 11:04 PM
  7. chrispmoto's Avatar
    Thank you.
    06-14-17 11:25 PM

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