1. jeje_hec's Avatar
    Hi,
    I am not sure what setting to tweak : for emails I receive from a specific contact emails still show in the hub even though they are filed.
    I want to remove that feature as I have to many emails showing now.
    I checked in the custom alerts, remove the person from favorite from contact; but nothing seemed to do the trick.
    Any help is welcome

    Thanks!
    08-12-18 08:11 PM
  2. jeje_hec's Avatar
    Hi,
    I am not sure what setting to tweak : for emails I receive from a specific contact emails still show in the hub even though they are filed.
    I want to remove that feature as I have to many emails showing now.
    I checked in the custom alerts, remove the person from favorite from contact; but nothing seemed to do the trick.
    Any help is welcome

    Thanks!
    Bump up?
    09-13-18 06:54 PM
  3. bobaloo's Avatar
    I would start with checking to ensure that that folder is not synced.

    From hub main screen, go to hamburger menu> Settings> appropriate email account> email folder sync settings. From there you can verify which folders are being synced.

    Hope that helps. Let us know either way. Good luck.
    09-14-18 10:42 AM
  4. jeje_hec's Avatar
    thanks boobaloo, I posted my question in folder blackberry hub+ suite to tryas it seemed more appropriate. as mentionned there I mentionned that some of the Hotmail folders are synced and some aren't. filing works great from all emails but the one from the person. who is a favorite contact as well as part of rule to override silent settings. if you have more insight could you please post in hub +suite thread?
    thanks again!
    09-18-18 06:47 AM

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