03-23-19 10:14 AM
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  1. jhimmel's Avatar
    jhimmel
    So ever since updating my Note 9 to Pie, I have an annoying bug. In the HUB - Call Log - if I select a missed incoming call (ANY incoming call from ANYONE), and tap to call them back - it calls my OFFICE NUMBER - not the person I selected from the Log. I have to look at who called, and go to my contacts and call them back from there. Trying to return the call from the hub just dials my office number every time. Weird.
    02-22-19 07:57 AM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by jhimmel
    So ever since updating my Note 9 to Pie, I have an annoying bug. In the HUB - Call Log - if I select a missed incoming call (ANY incoming call from ANYONE), and tap to call them back - it calls my OFFICE NUMBER - not the person I selected from the Log. I have to look at who called, and go to my contacts and call them back from there. Trying to return the call from the hub just dials my office number every time. Weird.
    HUB is suppose to be PIE compatible... but I expect the VAST majority of HUB users are not on PIE, so bugs are more likely. Might try sending an email to support... they might have a solution (reboot, reinstall, check for update or beta), or can at least make sure it gets fixed in the future.
    02-22-19 08:30 AM
  3. jhimmel's Avatar
    jhimmel
    Originally Posted by Dunt Dunt Dunt
    HUB is suppose to be PIE compatible... but I expect the VAST majority of HUB users are not on PIE, so bugs are more likely. Might try sending an email to support... they might have a solution (reboot, reinstall, check for update or beta), or can at least make sure it gets fixed in the future.
    Thank you. Naturally I have already tried all of those. I have cleared Cache, rebooted, uninstalled, re-installed, and installed the latest beta. Problem persisted through all of it.
    02-22-19 08:36 AM
  4. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by jhimmel
    Thank you. Naturally I have already tried all of those. I have cleared Cache, rebooted, uninstalled, re-installed, and installed the latest beta. Problem persisted through all of it.
    Then for sure contact support....

    I had too many issue with HUB back last summer, I just moved on. Sorta prefer only having email in my Outlook App.
    02-22-19 09:01 AM
  5. jhimmel's Avatar
    jhimmel
    Guess we now know where that bug came from...
    02-23-19 06:08 AM
  6. EdMinghuang's Avatar
    EdMinghuang
    they repaired it with the last update.
    "missed calls" is back in the Hub.
    03-23-19 07:13 AM
  7. jhimmel's Avatar
    jhimmel
    Originally Posted by EdMinghuang
    they repaired it with the last update.
    "missed calls" is back in the Hub.
    Yes, it's definitely back in there. I haven't checked yet if the call-back dials the correct number now though.
    03-23-19 10:14 AM
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