Blackberry Password Keeper
Hi everyone - I apologize if this the wrong place the post this, but I have a question about Password Keeper. I have a customer who has used this app for years with his fingerprint, and a few days ago it forced him to re-enter his password. Unfortunately he doesn't remember it and has now used 5/10 attempts.
Before he continued guessing, I suggested we do a full backup of the phone, so if he runs out of attempts we can do a restore and try another 5 guesses. I've been trying to do a full ADB backup / restore on a second device but no matter what I do it seems to restore everything except the password keeper data. If I open password keeper on the restored device, it comes up as a totally new / empty list. Other apps seem to restore fine as well, so that makes me think Password Keeper stores it's data in a different or strange location.
Does anyone have any ideas? Is there a nice way to do a full phone backup and restore that would also restore Password Keeper? Obviously it would be ideal to do a backup inside Password Keeper itself, but we can't get in.