1. shakir khan bhai's Avatar
    Hi,
    Can anybody guide me how to run email on microsoft outlook 365 as currently installed through BB world is not functioning???

    Posted via CB10
    11-07-18 09:30 PM
  2. rthonpm's Avatar
    You don't need the Outlook app to support Office 365. The Hub will work just fine. If you add the account, it should just be able to configure it correctly, unless you've added two-factor authentication, in which case you'll need to add an app password for it to be able to connect.
    11-08-18 04:13 PM
  3. TrumpetTiger's Avatar
    Hi,
    Can anybody guide me how to run email on microsoft outlook 365 as currently installed through BB world is not functioning???

    Posted via CB10
    +1 for rthonpm here shakir. Blackberry 10 supports ActiveSync, which is the same protocol Microsoft uses to sync Office 365 information to all mobile devices. I use it myself and it works perfectly.
    11-09-18 05:44 PM
  4. shakir khan bhai's Avatar
    Sir,
    Thanks for your guidance but to further elaborate I have received the message from my work company as mentioned below..

    Device or Client not approved. Please use the Microsoft Outlook mobile app for iOS or Android.

    Your device won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server.

    Information about your device:

    Device model:Passport SQW100-4
    Device type:BlackBerry
    Device ID:BB2C343872
    Device OS:BlackBerry 10
    Device user agent:RIM-Passport-SQW100-4/10.3.3.2163
    Device IMEI:357917061087726
    Exchange ActiveSync version:14.1
    Device access state:Blocked
    Device access state reason:Global....


    Please guide in this scenario.

    Posted via CB10
    11-09-18 09:21 PM
  5. TrumpetTiger's Avatar
    Sir,
    Thanks for your guidance but to further elaborate I have received the message from my work company as mentioned below..

    Device or Client not approved. Please use the Microsoft Outlook mobile app for iOS or Android.

    Your device won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server.

    Information about your device:

    Device model:Passport SQW100-4
    Device type:BlackBerry
    Device ID:BB2C343872
    Device OS:BlackBerry 10
    Device user agent:RIM-Passport-SQW100-4/10.3.3.2163
    Device IMEI:357917061087726
    Exchange ActiveSync version:14.1
    Device access state:Blocked
    Device access state reason:Global....


    Please guide in this scenario.

    Posted via CB10
    I would suggest talking to whoever manages your corporate IT, as that indicates that they have put a whitelisting policy in place. It is not that Office 365 does not work with Blackberry 10; it's that your IT administrators have actively decided to block it.

    If they seem amenable to allowing Blackberry 10 but believe there actually are security concerns, please feel free to put them in touch with me and I will try and convince them otherwise. I am an IT Consultant of longstanding and manage an Office 365 environment to which my Z30 connects with no trouble or security concerns whatsoever.

    Posted via CB10
    11-09-18 10:36 PM

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