1. CrackBerry Question's Avatar
    Using a z30. Yesterday it went through a security wipe and set back to factory defaults. Before the wipe I had a couple of apps that I would like to reinstall - Netflix and Skype. Sideloaded Snap but when I sign it does not show any apps. So now trying to go through the setup of Google Play store / services by following the Cobalt setup steps:

    http://forums.crackberry.com/android-apps-amazon-store-apk-files-f413/google-play-store-blackberry-10-read-first-post-instructions-985344/

    When I try step 3 - Step 3: Register your device with Google Play I get the following error: Check in failed: [Account Manager refuses token request]...

    Any help would be appreciated. Have spent the last 24 hours fighting with the phone and getting close to throwing it.
    07-22-16 03:02 PM
  2. eelz's Avatar
    Anyone have any potential solutions for this problem?
    07-22-16 06:56 PM
  3. eelz's Avatar
    Still working on this one
    07-23-16 03:04 AM
  4. Anurag Dabholkar's Avatar
    Do yu have two step verification for ya Google account.. if yes.. sign in using app pass word.. use that 16 digit password yu generate to sign in. Check if that solves ya issue.

    BlackBerry Z30 fan nd a Proud Passport SE user
    07-23-16 10:29 AM
  5. eelz's Avatar
    Do yu have two step verification for ya Google account.. if yes.. sign in using app pass word.. use that 16 digit password yu generate to sign in. Check if that solves ya issue.

    BlackBerry Z30 fan nd a Proud Passport SE user
    No just single step verification. Any other ideas how to handle this?
    07-23-16 01:29 PM
  6. Anurag Dabholkar's Avatar
    Coz wen I wasn't able to go thru that step. I tried app specific password.. nd I got thru successfully.. no harm in trying thou..

    BlackBerry Z30 fan nd a Proud Passport SE user
    07-23-16 01:47 PM
  7. ediggity's Avatar
    Did anyone find a solution here? Now I'm having the same issue, and I'm on a one-step sign in setup.


    Issues getting BlackBerry device registered on Google Play Store, any help?-img_20160728_135308.png

    Sent from my Whiteberry Passport
    07-28-16 09:00 AM
  8. CatchEmNow's Avatar
    Install all 4 apks before doing the sign in. The instructions simply dont work in the advised order.


    Posted via CB10
    07-28-16 09:09 AM
  9. ediggity's Avatar
    Unfortunately that still doesn't work as I have 3 of them installed, and even if you try to run the Google ID before the Google account, it still forces you to log in first bringing you back to the same issue. Furthermore I'm unable to install the playstore:


    Issues getting BlackBerry device registered on Google Play Store, any help?-img_20160728_161316.png

    Sent from my Whiteberry Passport
    07-28-16 10:18 AM
  10. CatchEmNow's Avatar
    You have com.google.android.gms installed?

    Posted via CB10
    07-28-16 11:21 AM
  11. Parikshit Kapoor's Avatar
    Even I am facing a same issue.... tried everyday out but unable to get sucess here to get android on my BlackBerry passport.... is there anyone who can help me out from this situation.


    Posted via CB10
    07-28-16 01:09 PM
  12. ediggity's Avatar
    Sent from my Whiteberry Passport
    Attachment 405029
    07-28-16 01:11 PM
  13. vberry420's Avatar
    You might want to try these steps...I had the same issue & got it working this way (some steps may not all be necessary but at least this way it works).

    I uninstalled Google account manager and blackberry Google ID...installed the old ones that worked (Google Account Manager 4.3.3 & BlackBerry Google ID 2.5).

    All went well and registered perfectly. Installed the PlayStore which worked just fine.

    Then updated Google Account Manager & BlackBerry ID to the latest versions.

    I only had to go back in BlackBerry ID and update the registration but it went through just fine.

    My only problem now is apps like netflix, paypal are popping up with an error (but they work):

    "AppName relies on Google Play Services, which is not supported by your device. Contact the manufacturer for assistance"
    07-28-16 03:15 PM
  14. DaSchwantz's Avatar
    I just did a factory reset on my z30 and had the same issue. Resolved by opening the vending file for the store before registering the device (Step 4 before step3).

    Posted via CB10
    08-21-16 03:51 PM
  15. BBScan's Avatar
    Hi

    many thanks for helpful post! which version (exact file, please provide link if possible) of Play store you installed ?

    Thanks a lo!
    08-24-16 04:36 AM
  16. anon(6038817)'s Avatar
    I just did a factory reset on my z30 and had the same issue. Resolved by opening the vending file for the store before registering the device (Step 4 before step3).

    Posted via CB10
    This resolved the problem for me! Thank you!

    Posted from my Z30 via CB10
    10-20-16 09:22 AM
  17. CCTO's Avatar
    Blackberry Z10, Rogers, OS 10.3.2.2474. Cobalt's apk's current as of 2016-10-22.

    Was working through the instructions as posted, figured I'd follow them to the letter, got the refused-token thing even though the Google account seemed to be fine (was syncing even). Jumping ahead and installing Cobalt's Play Store, then going back to register the device in Google ID, made it work.

    Sweet. This rocks. Thanks, DaSchwantz and Cobalt!

    CC TO
    10-22-16 05:27 PM

Similar Threads

  1. Replies: 5
    Last Post: 08-02-16, 02:47 PM
  2. Factory Unlocked Blackberry Priv
    By Jamie Wooten in forum Buy, Sell, Trade - Sold / Archived
    Replies: 29
    Last Post: 07-28-16, 07:10 PM
  3. Replies: 24
    Last Post: 07-26-16, 11:12 AM
  4. Blackberry 10 Apps and Android
    By Rhydwyn in forum BlackBerry Priv
    Replies: 3
    Last Post: 07-22-16, 06:50 PM
  5. Passport Front camera issues
    By bosniac in forum Ask a Question
    Replies: 2
    Last Post: 07-22-16, 02:04 PM
LINK TO POST COPIED TO CLIPBOARD