1. karan011's Avatar
    I updated my z10 to (which is so called latest as per told by my devise itself, not sure!!).
    Following are the problems I faced.
    1- Android apps showed no internet connection. I swiped my phone and the started working. But a new problem now everytime i restart my phone all the apps and data is gone i goes to factory settings.
    2- I tried again to go with security swipe and now i have both, Neither android apps are working (they instantly crash when opened) nor the issue of factory restore after every restart sorted out.

    Please help me out its really annoying and forcing me to switch my device now I have already lost my imp data twice
    03-23-15 11:03 AM
  2. anon1727506's Avatar
    My advise would be to grad an autoloader from and let it reflash your device and install.....

    If you have to or need to stay official, use LINK to reinstall the latest official OS for your device.
    03-23-15 11:34 AM

Similar Threads

  1. How can I remove a malicious connection to enterprise server (BlackBerry phone)?
    By CrackBerry Question in forum BlackBerry Bold 9930/9900
    Replies: 2
    Last Post: 04-25-15, 03:20 PM
  2. Looking to get a new BlackBerry
    By Mrs Garrison in forum General BlackBerry Discussion
    Replies: 22
    Last Post: 03-25-15, 10:03 PM
  3. When was the last time you gave your BBM Pin to someone?
    By Fistmaster in forum General BBM Chat
    Replies: 28
    Last Post: 03-25-15, 06:12 PM
  4. FN Random Restarts Again!
    By Chavez78 in forum BlackBerry Passport
    Replies: 8
    Last Post: 03-23-15, 07:50 PM
  5. Did anyone's Blackberry Z10 crash completely after 10.3.1 update?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 03-23-15, 10:22 AM