1. Dj Dazzzz's Avatar
    Hi
    Why is it android apps doesn't work with my z10? I need help for thank u

    Posted via CB10
    11-22-16 11:53 AM
  2. conite's Avatar
    What Android apps? How did you obtain them? What OS are you using? What do you mean by "doesn't work" ?
    11-22-16 12:11 PM
  3. thurask's Avatar
    Because the Android runtime is essentially a band-aid over the app gap.

    But still, clarify about your OS version, which app it is, everything else conite brought up.
    11-22-16 12:12 PM
  4. Dj Dazzzz's Avatar
    Like (vidmate apk, 9pps apk and trackID apk for music search) my OS version is 10.3.2.2639 thank u for concern help me out

    Posted via CB10
    11-22-16 12:43 PM
  5. conite's Avatar
    Like (vidmate apk, 9pps apk and trackID apk for music search) my OS version is 10.3.2.2639 thank u for concern help me out

    Posted via CB10
    Where are you getting them? In what way do they "not work" ?
    11-22-16 12:46 PM
  6. Dj Dazzzz's Avatar
    Then I used Q10 I downloaded 9pps apk from Google and installed it, is more less like android apk market, that is where i got those apps from and it work with my Q10 then before i change my phone to Z10, I thought maybe it will work for my Z10. But now i found out that is not working with my Z10 Please how can those apps work with my Z10 even instagram doesn't work on my Z10 please I need help for this issues thank u

    Posted via CB10
    11-22-16 01:22 PM
  7. conite's Avatar
    Then I used Q10 I downloaded 9pps apk from Google and installed it, is more less like android apk market, that is where i got those apps from and it work with my Q10 then before i change my phone to Z10, I thought maybe it will work for my Z10. But now i found out that is not working with my Z10 Please how can those apps work with my Z10 even instagram doesn't work on my Z10 please I need help for this issues thank u

    Posted via CB10
    What happens when you try to install / run the apps?
    11-22-16 02:31 PM
  8. Dj Dazzzz's Avatar
    It installed but not open

    Posted via CB10
    11-22-16 03:03 PM
  9. conite's Avatar
    It installed but not open

    Posted via CB10
    This is like pulling teeth.

    What happens when you try to run it exactly? Do you get an error message, do you get a black screen, do you get a green bar?
    BoldWorld likes this.
    11-22-16 03:28 PM
  10. Dj Dazzzz's Avatar
    It will showed black on the screen later become white immediately disappear

    Posted via CB10
    11-22-16 05:57 PM
  11. conite's Avatar
    It will showed black on the screen later become white immediately disappear

    Posted via CB10
    Just to confirm, you didn't install the Android Runtime fix from BlackBerry World? It is not compatible with your OS, so I hope not.

    Have you tried rebooting your device?
    11-22-16 06:20 PM
  12. Dj Dazzzz's Avatar
    No I have not install Android Runtime Fix, Yes I have reboot my device several time still the same issue, what can I do to solve the problem?

    Posted via CB10
    11-23-16 02:41 AM
  13. conite's Avatar
    No I have not install Android Runtime Fix, Yes I have reboot my device several time still the same issue, what can I do to solve the problem?

    Posted via CB10
    Here is a test. Try to install and run this app so see if it works:

    https://www.dropbox.com/s/sh8f0ruoq6...t_1.0.apk?dl=0

    Provide a screenshot when you try to run the app.
    11-23-16 08:03 AM
  14. Dj Dazzzz's Avatar
    Is not working

    Posted via CB10
    11-23-16 12:50 PM
  15. conite's Avatar
    Is not working

    Posted via CB10
    Well it sounds like you're going to have to wipe your device with a security wipe.
    11-23-16 01:05 PM
  16. Dj Dazzzz's Avatar
    Alright

    Posted via CB10
    11-23-16 01:22 PM
  17. Dj Dazzzz's Avatar
    Am back

    Posted via CB10
    11-24-16 08:46 PM
  18. Dj Dazzzz's Avatar
    I have wipe my device still not working with android apps

    Posted via CB10
    11-25-16 11:51 AM
  19. Dj Dazzzz's Avatar
    What can I do? Am tired of it, I need solution for this, please help me out

    Posted via CB10
    11-25-16 11:59 AM
  20. conite's Avatar
    Which variant of the Z10 do you have? STL100-?
    11-25-16 11:59 AM
  21. Dj Dazzzz's Avatar
    STL100-3

    Posted via CB10
    11-25-16 07:02 PM
  22. conite's Avatar
    STL100-3

    Posted via CB10
    Try an autoloader. Download to your PC, unzip, plug in your phone, and run.

    https://mega.nz/#!Fcg0kB6Y!6uTMNpX3U...QhTJohUODmrB1Y
    11-25-16 07:35 PM
  23. Dj Dazzzz's Avatar
    Am back again cos am still facing the same issues with my OS Z10, now after wipe off my device and unzip what I told to do, still not given me what i want, now is showing green bar, please what can i do to stop this problem?

    Posted via CB10
    11-30-16 01:56 PM
  24. conite's Avatar
    Am back again cos am still facing the same issues with my OS Z10, now after wipe off my device and unzip what I told to do, still not given me what i want, now is showing green bar, please what can i do to stop this problem?

    Posted via CB10
    After booting for the first time after running an autoloader on your PC, you should give your phone at least 15 minutes to settle before engaging the Runtime. Reboot your device and leave it alone for half an hour.
    11-30-16 02:45 PM

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