1. step terb's Avatar
    Hi all

    I have been using my Z10 for a couple of months now and only recently found out that the model in South Africa, the STL100-1, doesn't support LTE. I specifically asked for that when I got it and the salesperson said that it does support LTE.

    Should I take it back?

    Posted via CB10
    08-20-13 03:43 PM
  2. just_luc's Avatar
    The STL100-1 does not support LTE, and never will. If you were lead to believe it did when you bought it, then yes i'd certainly take it back.. the question though.. does your carrier support LTE? chances are if they are selling the STL100-1 then they don't have an LTE network, and won't have the LTE version (STL100-2 or -3 or -4) available for you.

    If you want it for traveling, you may need to purchase it online for elsewhere.
    08-20-13 03:49 PM
  3. step terb's Avatar
    My problem is that other phones are available with the same carrier and are being advertised as supporting LTE. That means that the carrier should have it available, and if not now, perhaps some time in the near future.

    I would never have taken the contract if I knew it doesn't support LTE. It can be a human error by the salesperson, but I would in that case like an LTE model.

    That would seem fair?

    Posted via CB10
    08-20-13 03:56 PM
  4. just_luc's Avatar
    Certainly if they are advertising LTE model's then they should have them.. although I'm not sure why they would have both.

    Either way, I would definitely go back to where you bought it and explain that you didn't get the product you asked for and/or were told you were getting.
    08-20-13 04:21 PM
  5. ChandreyEJ's Avatar
    What is lte and how do i know if my phone has it?

    Posted via CB10
    09-13-13 07:44 AM
  6. as1974a's Avatar
    The initial batch of Z10's seems to have only been STL-100's. All the networks are running LTE but i am not sure if we have LTE supported Z10's here.

    I waited a long time for the Z10 and was dissapointed to find out we go Scr#wed on the LTE part.
    09-16-13 06:55 AM
  7. wilkto's Avatar
    What is lte and how do i know if my phone has it?

    Posted via CB10
    Settings - About - General - Model Number. All Z10s are STL100. None LTE is 100-1, LTE Models are 100-2, 3 & 4.

    Posted via ZedTen
    04-17-14 11:21 PM

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