strange internet browser/wifi problem - Page 2

nickz1 · #16 02-26-2011, 06:50 PM

Just wondering if anyone has come up with a solution for this. I was experiencing exactly the same thing and was thinking the problem was with my Curve 8900 running OS5. I just upgraded to a Bold 9780 and it's doing the same thing.

The Consigliere · #17 02-26-2011, 07:49 PM

Hey everyone, I was having the same problem today & called AT&T about it after trying all the tricks that we normally do. They told me that RIM was having some problems after being on hold & some back & forths they finally got it fixed in about 5 minutes, they had me pull the battery & the CSR did something, I'm not sure what because she really didn't say. My advice would be to call AT&T, I know that can be a pain but it was worth it for me because I wasn't connecting to the BIS OR my Wifi but after talking to them I'm back in business. I even tried resending my service books but that didn't do it, the only thing that did was calling them & that got it fix. They had me turn off my Wifi connection on my phone while trouble shooting the problem & I did call them on my wife's phone so IF you're gonna call them make sure to use a different phone & not your Berry, it'll make things a lot easier.

tborchers58 · #18 02-04-2012, 09:58 AM

both home and office routers not allowing me to connect to internet. all settings seem fine. never had this problem in 12 months with torch 9850. when i disconnect, the phone's mobile network - ATT wont go to internet either. only app that uses internet (i think) that connects is weather channel. someone said disable MAC. is that a good idea? where is that?