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Old 02-02-2011, 12:43 AM
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Default New Update for WiFi Music Sync but have a problem...

Ok so I decided to do a random check for an update for the WiFi Music Sync which turned out there was one. Looks like this:



I went ahead and hit "Yes" but then it brought me to a page that asked me for a username and password which then I got confused because I haven't signed up for an account for the WiFi Music Sync app. Looks like this:



So anyone know what to do after this? Btw I'm running .450 if anyone was wondering how the update was available for me.

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Last edited by luqman24; 02-02-2011 at 12:54 AM.
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Old 02-02-2011, 12:46 AM
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Is it asking for your App World ID maybe? Never seen this. Weird.

X

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Old 02-02-2011, 12:48 AM
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Originally Posted by XPirion View Post
Is it asking for your App World ID maybe? Never seen this. Weird.

X

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Hmm..i'll give that a try.

EDIT: Nope, not going through.

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Last edited by luqman24; 02-02-2011 at 12:50 AM.
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Old 02-02-2011, 05:15 AM
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That's an odd one. I just checked and the same thing is happening here. I didn't get the update message until I clicked on "check for updates".

I've had my Torch since August. I'll be dipped if I can figure out how to make wireless music sync work. I've had a couple times where it works after plugging in the USB and switching wireless sync off then back on. Most of the time I get a message saying "unable to connect to wireless network" My WiFi signal is great.

WiFi music sync instructions seem extensive, but they leave a lot of holes. For example, I'm not sure if DM or iTunes needs to stay open on computer (does iTunes even play any part?). It's great when it works, but more often than not I'm stuck without a clue how to get it to connect.
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Old 02-02-2011, 05:29 AM
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Another question, again related to DM. I just connected via USB, started DM, turned WiFi music sync off, then back on. A list seems to be built initially while connected w/USB, then an instructional window pops up listing steps to make WiFi sync work (enable WiFi on device, ensure computer is connected to WiFi, etc). Problem I've always had is after starting any music sync while connected w/ USB I can't eject my BB from the USB port. Both BB Device Manager and BB Desktop Software stay open in the task tray. Closing either seems to disable WiFi music sync.

edit: same holds true when trying to close iTunes. Window pops up saying "One or more applications are using the iTunes scripting interface..." Anyone know how to eject BB from USB port and still keep required programs open for WiFi music sync to work?

btw, I didn't notice the login info request under .337. I'm currently using .448

Last edited by Altarocks; 02-02-2011 at 06:12 AM.
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Old 02-02-2011, 06:26 AM
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Quote:
Originally Posted by Altarocks View Post
That's an odd one. I just checked and the same thing is happening here. I didn't get the update message until I clicked on "check for updates".

I've had my Torch since August. I'll be dipped if I can figure out how to make wireless music sync work. I've had a couple times where it works after plugging in the USB and switching wireless sync off then back on. Most of the time I get a message saying "unable to connect to wireless network" My WiFi signal is great.

WiFi music sync instructions seem extensive, but they leave a lot of holes. For example, I'm not sure if DM or iTunes needs to stay open on computer (does iTunes even play any part?). It's great when it works, but more often than not I'm stuck without a clue how to get it to connect.
Ok I posted a solution that will solve the issue a while back in a thread I started when I first got my Torch:

http://forums.crackberry.com/f209/wi...-issue-571287/

After doing this, it seemed to work flawlessly.

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Old 02-02-2011, 09:30 AM
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Thanks luqmqan - I remember reading through that a month ago. I got lost at the router settings - I'm on a 2-wire through ATT Uverse. Settings are quite different than your Cisco router. For example, I don't have single point forwarding, nor do I see anyplace where a port is listed in my router. What's baffling is that I have had it work at seemingly random times in the past. I'll dig into router details a little more. Oddly, I can get stored music to stream from my laptop to my BB, but can't add any new music to my BB (beyond that which I previously added last time WiFi music sync worked).

Anyway, I don't mean to hijack your thread. I'm still looking for answers to your original post, too.
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Old 02-02-2011, 01:15 PM
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Quote:
Originally Posted by Altarocks View Post
Thanks luqmqan - I remember reading through that a month ago. I got lost at the router settings - I'm on a 2-wire through ATT Uverse. Settings are quite different than your Cisco router. For example, I don't have single point forwarding, nor do I see anyplace where a port is listed in my router. What's baffling is that I have had it work at seemingly random times in the past. I'll dig into router details a little more. Oddly, I can get stored music to stream from my laptop to my BB, but can't add any new music to my BB (beyond that which I previously added last time WiFi music sync worked).

Anyway, I don't mean to hijack your thread. I'm still looking for answers to your original post, too.
Oh you would would have to add your music onto Itunes or WMP which ever you selected when you first set it up. Downloading is speedy for me no problems after I've solved that issue for me.

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Old 02-02-2011, 03:40 PM
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I've always had mine set up to read iTunes. I also noticed that I now see an error message when DM is open and I click on Music under Media Sync. The main window says

"Music services failed to load. An unexpected error occured."

This happens whether I have WiFi music sync turned on or off, and I don't know if its related to my trouble. I even removed and reinstalled BB desktop software. Same issue with the reinstall.

Luqman, did you get the login problem resolved? I'm still stuck there.
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Old 02-02-2011, 05:41 PM
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Quote:
Originally Posted by Altarocks View Post
I've always had mine set up to read iTunes. I also noticed that I now see an error message when DM is open and I click on Music under Media Sync. The main window says

"Music services failed to load. An unexpected error occured."

This happens whether I have WiFi music sync turned on or off, and I don't know if its related to my trouble. I even removed and reinstalled BB desktop software. Same issue with the reinstall.

Luqman, did you get the login problem resolved? I'm still stuck there.
I have the same issue when I got to the videos tab in DM. Try deleting Wifi Music Sync from your bb (in App Managment) and reinstall it through DM.

And no I haven't, still have no idea how to fix it.

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Old 02-02-2011, 07:04 PM
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Thanks. I'm bailing on it for now. Way too much time invested! I just installed BlackBerry MediaSync (I still have DM6 too). For usb transfer of media its a lot easier to use than DM 6 and it works.
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Old 02-02-2011, 08:16 PM
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Originally Posted by Altarocks View Post
Thanks. I'm bailing on it for now. Way too much time invested! I just installed BlackBerry MediaSync (I still have DM6 too). For usb transfer of media its a lot easier to use than DM 6 and it works.
Yeah I agree. Even though that feature works for me I never use it, I still prefer the old school USB transfer method.

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Old 02-03-2011, 03:45 PM
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After talking to Blackberry Help on twitter, they adviced that you should try your router login/pass information in those fields. Ill try that out once I get home and will update.
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Old 02-03-2011, 07:49 PM
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Originally Posted by awaisjaffery View Post
After talking to Blackberry Help on twitter, they adviced that you should try your router login/pass information in those fields. Ill try that out once I get home and will update.
Not sure what username and password. I don't have a username for my router but I tried my password and it didn't work. Tried everything possible as well but thing has changed (n)

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Last edited by luqman24; 02-03-2011 at 07:54 PM.
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Old 02-07-2011, 10:56 AM
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anyone figure this out? i tried everything i could think of
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BlackBerry Forums at CrackBerry.com > > BlackBerry OS and Desktop Management Software Discussion > WiFi Discussion & Help   New Update for WiFi Music Sync but have a problem...

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