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Old 05-21-2010, 10:14 AM
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Default Is RIM feeling the heat

Has anyone else who has left RIM get an email from them wanting you to take a 30 minutes survey as to why you left, and so fourth? I got one the other day, filled it. In the email they said they wanted the survey to be completed so they could figure out why so many are leaving RIM for other phones.
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Old 05-21-2010, 10:24 AM
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That's pretty standard practice for any company. If you switch carriers or you stop using an online service, they often want you to fill out a survey.
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Old 05-21-2010, 02:40 PM
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Originally Posted by papped View Post
That's pretty standard practice for any company. If you switch carriers or you stop using an online service, they often want you to fill out a survey.
I don't think that is the reason at all. This was a very detailed survey. I have gone from Palm to BB left BB and came back and never got a survey before. It was very detailed.
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Old 05-22-2010, 04:08 AM
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It is pretty standard. I got one from Palm and HTC. Actually, HTC followed up the survey with a personal phone call as to why I discontinued using their products. I wanted to tell the guy to leave me alone I have a BB now that means I'm too busy too talk. Lol.

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Old 05-22-2010, 04:17 AM
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Originally Posted by ok4a56 View Post
Has anyone else who has left RIM get an email from them wanting you to take a 30 minutes survey as to why you left, and so fourth? I got one the other day, filled it. In the email they said they wanted the survey to be completed so they could figure out why so many are leaving RIM for other phones.
To answer your question, yes they are feeling the heat! That's why they are rushing to slap some lipstick on their OS and call it OS6. What happened to 5.1, 5.2, etc.?
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Old 05-24-2010, 12:12 AM
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To answer your question, yes they are feeling the heat! That's why they are rushing to slap some lipstick on their OS and call it OS6. What happened to 5.1, 5.2, etc.?
I think all smartphone manufacturers are feeling pressure to stay competitive. RIM isn't the only one.

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Old 05-24-2010, 12:41 AM
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Originally Posted by dwaynewilliams View Post
I think all smartphone manufacturers are feeling pressure to stay competitive. RIM isn't the only one.

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I agree, the mobile phone market is very crowded these days.. All these companies are playing to win, the fun thing is, that its only the beginning. Its fun to watch tho.
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Old 05-24-2010, 01:17 PM
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Originally Posted by TheOne01 View Post
To answer your question, yes they are feeling the heat! That's why they are rushing to slap some lipstick on their OS and call it OS6. What happened to 5.1, 5.2, etc.?
Considering they have OS6 releasing, i'm sure there was a 5.1+, just not released.
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Old 05-24-2010, 02:40 PM
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RIM's not feeling any heat. If anything, it's Palm.

OS6 looks promising.
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Old 05-24-2010, 08:59 PM
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OS6 is a rip off of WebOS.

I suppose when you can't do it yourself, just rip off the competition, eh RIM?
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Old 05-25-2010, 12:38 AM
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Originally Posted by reeneebob View Post
OS6 is a rip off of WebOS.

I suppose when you can't do it yourself, just rip off the competition, eh RIM?
A printer OS is competition?
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Old 05-25-2010, 12:51 AM
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Well with Android coming out hot and heavy most are trying to get the "edge" in on the competition. However I do feel RIM will have some sales competition with the Android OS, at least with the younger crowd.
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Old 05-25-2010, 01:47 PM
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Originally Posted by grahamf View Post
A printer OS is competition?
Having used it now for a few weeks, it's hardly a printer OS.

It is gorgeous, and it's so much better than the crap RIM refers to as their OS.
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Old 05-25-2010, 02:12 PM
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Having used it now for a few weeks, it's hardly a printer OS.

It is gorgeous, and it's so much better than the crap RIM refers to as their OS.
only a few weeks? and HP IS planning on slapping it into printers.
Statistics show that you have a 75% chance of singing a different tune after a few months.
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Old 05-25-2010, 05:12 PM
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Originally Posted by grahamf View Post
only a few weeks? and HP IS planning on slapping it into printers.
Statistics show that you have a 75% chance of singing a different tune after a few months.
Pretty much. I've warned several people about the phone and happiness with it long term. They got it anyways, and ended up switching to something else after a while (which mimicd my own experience).
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