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# 1
07-05-2011, 11:49 AM
|  | CrackBerry Abuser Device(s): Storm2 died, now Iphone 4 Carrier: Verizon | | Join Date: Nov 2008 Posts: 158 Likes Received: 18
Thanked 19 Times in 13 Posts
| |  VZW Store yesterday....
Thought I'd share my experience. I guess depends on your rep, mine sucked.
My wife and I went in to replace her 4 year old LG phone. She doesn't surf the web, do email, any of that. Just nice camera and texting. Have one upgrade, another on our family line on 7/19. Told me the $100 credit would be used on this upgrade, and they're then doing away with that. NO more $100 credits on upgrades, is what I was told. Only the 2 year contract price offered. I guess we'll see in time.
Anyway, we picked out another LG phone, ended up costing us $50 out of pocket after tax, a car charger, etc, after rebate. I did ask if they could move our next upgrade up NOW, and I'd get another phone. They said no. I couldn't believe it... really? Two weeks away and you won't do it? Well, I'll be going online now, not in store, when I'm ready.
I'm really undecided on the phone to get. I was ready to ditch my S2 yesterday and try the Iphone. Knowing the resale values are so high, knew if I didn't like it, or the Iphone 5 was that much different, (LED maybe) that I could sell it. But, again, not an option, they wouldn't do anything.
I also asked about the Samsung GS2, and he had zero clue as to what that was. I know it's not out yet, but he didn't even know what I was talking about.
I love BB, but am sick of waiting for a decent touch screen BB on VZW. The Monaco doesn't even look that great to me, (if it ever does come out) seems like it's already out of date before even being released. Android, Iphone? I think I'll take the plunge, one way or the other soon.
(no lie, During this post, my S2 rebooted on it's own.)
Oh, and I did ask about the data plan, and one of the few things he knew, did say if you already have unlimited data, you'd be grandfathered over. I know that's been confirmed by a lot of people, but add me to the list.
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07-05-2011, 01:08 PM
| | | CrackBerry Genius Device(s): Droid Razr Carrier: Verizon | | Location: San Jose, CA Join Date: Oct 2009 Posts: 2,031 Likes Received: 123
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I paid $20 for an early upgrade, because my upgrade date was also two weeks away.
But that was a few years back, so things have certainly changed.
If you go Android, just be prepared on the battery area.
There's a lot of tricks and ways to keep it lasting longer, so read up on those.
If you go iOS, well, there really isn't much to say here.
I would just go with the iPhone, I would jump ship but I don't have the upgrade or the money for it.
__________________ Waiting for a 4GLTE BB.  |
07-05-2011, 02:23 PM
| | | CrackBerry Ph.D. Device(s): 9930 (Bold) 7.1.0.342 Carrier: Verizon Pin: BOSCO | | Location: Under Ed's skin :-O Join Date: Sep 2009 Posts: 5,929 Likes Received: 217
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Last I knew (January 2011) if you were within 30 days of your upgrade date you could pull the trigger.
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07-06-2011, 07:40 AM
| | | CrackBerry Abuser Device(s): 9650 (Bold) Carrier: Verizon | | Join Date: Mar 2010 Posts: 101 Likes Received: 0
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sucks they wouldn't move your upgrade date up.... went in a month ago with my husband and they wouldn't move mine, not to worried it wasn't my time
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07-06-2011, 07:51 AM
| | | CrackBerry Genius Device(s): iPhone 4 Carrier: Verizon Pin: --- Inconceivable!!! | | Location: Newburyport, MA Join Date: Aug 2009 Posts: 2,892 Likes Received: 35
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IIRC, when VZW announced the end of NE2, they also announced the end of early upgrades.
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07-06-2011, 07:53 AM
| | | Forums Moderator Device(s): BB 9930, GT+ 16 & PB 16 Carrier: Verizon Pin: K Floyd! | | Location: Philly Join Date: Nov 2008 Posts: 14,580 Likes Received: 731
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Call Verizon, most likely they will move you up. And speaking of moving this thread was moved to the Verizon Forum. 
__________________
Rich C. |
07-06-2011, 10:37 AM
| | | CrackBerry User Device(s): iPhone 4S Carrier: Verizon Pin: What pin? | | Location: Cranberry Township, PA Join Date: Aug 2009 Posts: 72 Likes Received: 4
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Quote:
Originally Posted by jlb21  IIRC, when VZW announced the end of NE2, they also announced the end of early upgrades. | This is true, but for what i've read, if it was on your account before they ended it, you will get 1 more chance to use it when it comes time.
I tried confirming this with reps, but as usual, not one knows what the **** the company is even doing anymore.
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07-06-2011, 02:09 PM
| | | CrackBerry Genius Device(s): Droid Bionic Carrier: Verizon Pin: What's a pin? | | Location: in the bushes! Join Date: Sep 2008 Posts: 2,711 Likes Received: 22
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Quote:
Originally Posted by JJGeneral1 This is true, but for what i've read, if it was on your account before they ended it, you will get 1 more chance to use it when it comes time.
I tried confirming this with reps, but as usual, not one knows what the **** the company is even doing anymore. | That is correct. If you were eligible for your NE2 before it ended you can use it whenever one last time. If you became eligible after they stopped it you will have 6 months from your eligibility date to use it or its gone.
Posted from my CrackBerry at wapforums.crackberry.com
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07-06-2011, 08:41 PM
| | | CrackBerry Abuser Device(s): 9650 (Bold) and 9630 (Tour) Carrier: Verizon | | Join Date: Feb 2008 Posts: 215 Likes Received: 0
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Quote:
Originally Posted by supermario28 That is correct. If you were eligible for your NE2 before it ended you can use it whenever one last time. If you became eligible after they stopped it you will have 6 months from your eligibility date to use it or its gone.
Posted from my CrackBerry at wapforums.crackberry.com | Thanks for the info about the 6 month window. My partner called yesterday to make some changes on our business account and the rep told us that my phone became eligible today for the upgrade credit. (It's an original-issue Tour, still works great, but I guess today is its official 2nd birthday!). We browsed a bit online today and I decided there's nothing else I really want right now... the smartphones that would be "free" (less than $100) are nothing special, and no need to spend extra money for any of the iPhones that will be outdated later in the year. I'm thinking of waiting a bit to see if VZW will get the Bold Touch, and maybe using the credit then, though I am sure there will be some additional cost... might as well get something I want.
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07-06-2011, 08:47 PM
| | | CrackBerry Genius Device(s): Droid Bionic Carrier: Verizon Pin: What's a pin? | | Location: in the bushes! Join Date: Sep 2008 Posts: 2,711 Likes Received: 22
Thanked 74 Times in 59 Posts
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Oh lord have mercy! You managed to keep your original Tour?! That's like a Christmas miracle right there.
Posted from my CrackBerry at wapforums.crackberry.com
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07-15-2011, 07:40 PM
| | | CrackBerry Genius Device(s): 9930 Carrier: Verizon | | Location: South Jersey Join Date: Nov 2009 Posts: 1,515 Likes Received: 88
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Never go to a store if possible the rules are different than what the 800 number can do for you. I have found that the reps in the stores are just like car salesman they just want the commission and don't like any kind of returns!
Posted from my CrackBerry at wapforums.crackberry.com
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07-15-2011, 07:54 PM
| | | CrackBerry Abuser Device(s): Samsung Galaxy Nexus Carrier: Verizon Wireless | | Location: Rochester, MN Join Date: Aug 2008 Posts: 187 Likes Received: 0
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I agree about not going to the store, I used to go there all the time to get phones. The last few times I have been in there they have been downright awful to deal with on anything. The last time my wife had an issue with her Droid 2, and they said they could not do anything (this was the second time going into the store), walked out into the parking lot called 611 and with 5 minutes there was a replacement on its way! It was nuts, I will not be going back to a corporate VZW store again!
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07-16-2011, 06:12 PM
| | | CrackBerry Genius Device(s): 9930 Carrier: Verizon | | Location: South Jersey Join Date: Nov 2009 Posts: 1,515 Likes Received: 88
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When the 800 number gets that way its time to change carriers.
Posted from my CrackBerry at wapforums.crackberry.com
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07-19-2011, 11:57 AM
| | | CrackBerry User Device(s): 9650 Carrier: Verizon | | Location: So Cal Join Date: Mar 2011 Posts: 74 Likes Received: 0
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I was in the Verizon store the other day and was shocked to find that there was only one (1) Blackberry on display and only two (2) non smartphones on display (neither worth a crap). Weird...
Posted from my CrackBerry at wapforums.crackberry.com
Posted from my CrackBerry at wapforums.crackberry.com
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07-20-2011, 09:51 AM
| | | CrackBerry User Device(s): iPhone 4S Carrier: Verizon Pin: What pin? | | Location: Cranberry Township, PA Join Date: Aug 2009 Posts: 72 Likes Received: 4
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Went the other day. "No techs" is what I was told. Seriously? The rep just wanted to check if my phone was under warranty to be replaced, or give me a new one. I said no and walked out. Didn't even give him time to recover.
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