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Old 09-28-2011, 10:03 AM
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So I go to my local Verizon store to talk to a rep about my wife's account. While I am waiting, I look around for the new Blackberries. There's a whole wall with a huge DROID sign (I'm talking 4 X 8 feet), another wall with a huge iPhone sign, nothing but nothing with Blackberry or even the Blackberry Logo. Thinking I must have missed it, I do a 360 again, nope nothing Blackberry. After a few minutes of searching, I finally find them under a small section with a small simple "Smartphones" sign. When I got the rep, I made a comment about how I couldn't find the Blackberries and he mumbled something about "there's not alot to choose from..." Anyway, I'm wondering if this is the norm at all Verizon stores or just mine?
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Old 09-28-2011, 10:12 AM
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ROFLMAO!!!! And the iPhone comes in how many models???? And of all those flavors of Android, 99% are touch-screen slabs ... I love it.

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Old 09-28-2011, 10:32 AM
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I'm willing to bet that it's that way at all VZW stores. The local one I went to was the same way. Droids lined the walls, BlackBerry was relegated to one side of a pod facing the opposite direction of the enterance. It took me a couple minutes to locate them.

This also rubs off onto the salespeople at the stores. The day I went in to get my 9930, I had decided that I'd play stupid and act like I didn't know a whole lot about the phones. I was going to say that I liked the 9930, but wanted to see about them lowering the price. Anyways, the guy that helped me took me over to the 9930, to which he said I could "do web browsing and e-mail stuff" on it, and that's about as far as he went with that. He IMMEDIATELY pointed me in the direction of the Droid Bionic and told me that for everything I had described that I do (which I mentioned that I liked how the BB did it, and was satisfied with BB) that the Bionic would be a great device for me. When I mentioned I wanted a full keyboard, off we went to the Droid 3... A few days later, when I came back with my 9930 in search of a screen protector, the gal went to the back, and came out with a screen protector for the 9630. "Are you sure this will fit?" I asked her. "The guy in back says it's the same size as the screen on your phone." she replied. I then informed her that the Bold screen was larger than the screen on the Tour (which I upgraded from) and left the store. *sigh*

I work part time for a 3rd party mobile retailer (non-comission based pay) and when we started carrying the iPhone we were pushed to sell it to everyone. I didn't buy into this, and I didn't push the iPhone off on anyone. I've always tried to find out a person's needs, and find the best handset to fill those needs, whether it be BB, iPhone, Android, or a simple messaging/flip phone. It's sad that you can't go to a store and get actual useful information that will help you make an educated purchase. To my understanding, VZW is one of the WORST when it comes to this...
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Old 09-28-2011, 10:58 AM
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Lmao that is truly sad what happened to training employees on these devices

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Old 09-28-2011, 03:22 PM
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Quote:
Originally Posted by cottonakin View Post
I'm wondering if this is the norm at all Verizon stores or just mine?
Shelf space - that's a quick Indicator of the overall marketing and advertising approach. RIM must start the music for them and the carriers to dance together. Sadly it is small space & 99xx only at most Verizon stores. Maybe it will improve as inventory gears up?

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Last edited by glassofpinot; 09-28-2011 at 03:24 PM.
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Old 09-28-2011, 03:27 PM
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Yeah, it's common..

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Old 09-28-2011, 03:31 PM
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And another example . . .
Just unbelievable.......
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Old 09-28-2011, 03:32 PM
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Another...

Verizon rep told me not to buy a blackberry.
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Old 09-28-2011, 05:35 PM
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I went in a Verizon store over the weekend to look at the 9930 (loved it). I couldn't find the blackberrys and the rep seemed surprised that I wanted to see it. As others have mentioned, there were no signs or anything that even said "Blackberry." She didn't try to sell me on anything else, but I didn't really give her a chance. I was in a hurry and said I just wanted to check out the 9930.

I also went into an AT&T store this weekend and asked about when they will get the 9900. The rep didn't know but told me he thinks RIM is "done." He said he thinks Apple will buy RIM "for the servers."
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Old 09-28-2011, 05:41 PM
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I went to King of Prussia mall I Philly a few weeks ago. There is a vzw store in there...they had bb signs mentioning the "new blackberry 6"! LOL! I just turned around and left...

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Old 09-28-2011, 05:53 PM
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It is obvious that carriers are not promoting blackberry anymore. But for a good reason there are faster and all around better devices out there. Hopefully QNX will put some jazz in the sales. If not I firmly believe it will be the end of the blackberry era. No matter what RIM has been doing its not sparking the eye of the consumer and their sales show that.
On the brighter side the awe of the android and apple devices is wearing off and some are returning to BB.

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Old 09-28-2011, 05:59 PM
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It's all about marketing for RIM, or lack there of. Businesses fail when they fail to deliver their message and they have not been good in this area. There are positives on every platform, it's RIM's job to market those positives and create a better overall environment for themselves. Until then even QNX won't save the day.

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Old 09-28-2011, 06:01 PM
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What a joke. TBH Sales reps in general, no matter what industry are lying garbage bins.
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Old 09-28-2011, 06:18 PM
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This is how every Verizon is and seems like it will be this way for quite some time. Maybe QNX will be that "boost" that will make Verizon realize BB isn't going anywhere. This is why BB is so called fading out because they have no support or push from the reps since they're commission based(can't blame them though). I despite going into Verizon stores.
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Old 09-28-2011, 07:17 PM
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Quote:
Originally Posted by cottonakin View Post
So I go to my local Verizon store to talk to a rep about my wife's account. While I am waiting, I look around for the new Blackberries. There's a whole wall with a huge DROID sign (I'm talking 4 X 8 feet), another wall with a huge iPhone sign, nothing but nothing with Blackberry or even the Blackberry Logo. Thinking I must have missed it, I do a 360 again, nope nothing Blackberry. After a few minutes of searching, I finally find them under a small section with a small simple "Smartphones" sign. When I got the rep, I made a comment about how I couldn't find the Blackberries and he mumbled something about "there's not alot to choose from..." Anyway, I'm wondering if this is the norm at all Verizon stores or just mine?
This is the way mine changed from over 2 years ago when I bought my Tour, Now ALL BBs are in the furthest corner of the back of the store. I still walked out with a new 9930 and could not be happier.
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