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  #16  
Old 07-04-2009, 09:54 AM
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I'm not suggesting anything here, but often on the phone folks have told me you sound just like your dad.
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  #17  
Old 07-04-2009, 09:57 AM
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Full Access Contacts must be 18 years of age or older due to they can sign contracts for upgrades or new lines on behalf of the account holder. In theory, you can be added to the account before that, but because it is granting an underage person permission to sign a legal binding contract before they are of legal age to do so, it is against the law. The point is, the system itself doesn't check for it, but reps can and have gotten in trouble for doing so.

Now, being an Authorized Contact is different. These are people on the account who can ask about the account but cannot actually make changes. This may be something you can do before you are 18, since you can't actually sign a contract from this.
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Last edited by Lady.Khrystal; 07-04-2009 at 10:04 AM.
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  #18  
Old 07-04-2009, 12:11 PM
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Quote:
Originally Posted by heather.law View Post
Must be 18 years of age or older.
In Alabama and Nebraska, person must be 19 years of age or older.
Quote:
Originally Posted by heather.law View Post
Honestly... Ive never asked for an age... but technically... I know Ive talked to people who are account managers on the acct already and are NOT 18 or older.
Sides, online, whos GOING to ask how old the Account Manager is.
I can see the basis to this - no one asks for proof of an account manager's age. The online authorization doesn't require it, either. But policy states 18 (or 19 in Alabama/Nebraska). Policy vs action sounds a little counter to each other, doesn't it?

Now for the reality.

Carriers know the laws, but also want to make things convenient for tha account holders. If Mama Mary wants Son Sam to have account access, Mama Mary can grant it. BUT if Son Sam does something with his account access that Mama Mary doesn't approve of, she can't say the carrier needs to credit her because Son Sam isn't 18 yet because the carrier can point to the law & stated policy.

We're sorry, Mama Mary, but YOU added Son Sam and our policy & terms states he has to be 18. Pay up.

The initial rep was not "retarded" as someone above incorrectly asserted. They were following policy. Had dad simply said, "I want to authorize access for another individual on my account," he would have probably gotten what he asked for. Since dad probably said, "I want to add my 17 year-old son as an account manager," he was told no.

I mean, after all - Mama Mary would only need to give Son Sam, Sister Sue, or a street-corner beggar her MyVerizon or bank account password and they could make changes or whatever - but again, doing so is fully at her risk & peril and she would be precluded from passing responsibility because of it.

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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Verizon Wireless   How Old to be added to account?

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