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Help on Email Config... (VZW) Help on Email Config... (VZW)
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    Thread Author   #1  
Old 04-14-2009, 12:43 PM
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Default Help on Email Config... (VZW)
Hi there everyone.

I just created a HelloKitty.com email account and was trying to set it up on the BlackBerry Internet Service online support from Verizon Wireless. I ordered the premium account so that I have the pop/imap settings. I was trying to set it up for several times now and I can't seem to config it. I have tried different set up options but still unsuccessful. If anyone out there can help me, that would be great! The settings that I was given are the following:

Username: gina.athanasia:hellokitty.com#sanriotown.com
Password: Please use the password you chose during sign-up*
POP Server: pop3.sanriotown.com
SMTP Server: smtpx.sanriotown.com

Thank you so much and hope that someone will be able to help me. Also, I have called VZW and they were not able to help me.
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Old 04-14-2009, 04:31 PM
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This doesn't look like a proper e-mail address, e.g. user@crackberry.com - can you give us more info on the exact e-mail address?
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    Thread Author   #3  
Old 04-14-2009, 04:34 PM
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The email address is Gina.Athanasia@HelloKitty.com. Thanks!
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Old 04-14-2009, 04:41 PM
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and you went to this website, right?

BlackBerry Internet Service

Once there, you should be able to click on the "Set Up Account" button, add this e-mail address and the password, and that's it. You shouldn't need the POP or SMTP settings or anything else.
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    Thread Author   #5  
Old 04-14-2009, 04:48 PM
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I did go to that site and I have tried everything possible but still unable to configure it. I have called VZW and they said that they don't know why it can't be done. I have been scratching my head since this morning trying to figure this one out. Help?
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Old 04-14-2009, 05:05 PM
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Give me your pin, and a callback number that isn't your berry.
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Old 04-14-2009, 05:17 PM
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Quote:
Originally Posted by Darthkuriboh View Post
Give me your pin, and a callback number that isn't your berry.
Sent the info...
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Old 04-14-2009, 05:21 PM
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Issue resolved. Next?
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Last edited by Darthkuriboh; 04-14-2009 at 05:42 PM.
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    Thread Author   #9  
Old 04-14-2009, 05:44 PM
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Darthkuriboh, you are my HERO !!!!!!!! mwuahhhhhhhh...... thanks soooo much!!!! Your help and assistance is very much well appreciated!!!!

Me a very satisfied VZW customer!!!

Yehboy, Darthkuriboh is the bomb!!!!!!!!!! By the way he has a sexy voice.... teehehehehehe....
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Last edited by athanasia; 04-14-2009 at 05:48 PM.
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Old 04-14-2009, 05:51 PM
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Glad I could help!
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Old 06-03-2009, 11:23 AM
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dartkuriboh.... I need help with this same issue... can you help me??
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Old 06-03-2009, 03:57 PM
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you just opened pandora's box, my friend...should have had that last part in a PM and not said anything. ah well, you'll learn...
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Old 06-03-2009, 08:29 PM
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maybe he should post up exactly what he did so that others wont need a phone call
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Old 06-04-2009, 02:06 PM
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agreed. i'd like to know also.
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Old 06-04-2009, 10:08 PM
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Quote:
Originally Posted by athanasia View Post
I ordered the premium account so that I have the pop/imap settings.
Please explain premium account. Did they put you on a premium price plan? If this is the case, nationwide premium plans are not meant for BB devices.
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