Device switching shenanigans

[bobbydudeman]

When i try to switch my phone (9930 --> 9650, don't ask) using the myverizon ESN/MEID update page, and then calling *228 option 1 fifteen minutes later, my phone number is successfully transferred, calling and texting works, but i have no BIS. If i try to switch back to the other phone, BIS doesn't work there either... Can anyone help? any previous experiences?

Thanks

[supermario28]

You're switching the MEID, not the BIS information. You need to either go to Email Settings and switch devices, or go to www.blackberry.com/go/vzw and switch them there.

Posted from my CrackBerry at wapforums.crackberry.com

[MissJennell]

Also, sometimes it can take up to an hour for all things data to work.

[bobbydudeman]

Verizon is too complicated...

[bobbydudeman]

okay well i seem to be having a problem... when i go to the website, it tells me that i can't create an account like this and that i have to do so from my phone's email setup application... i can't find where to do this (i have OS 7) can anyone help?

thanks

[MisterObvious]

It isn't GSM vs CDMA that is giving you problems but rather it is that you are having problems with BIS. Did you try to do a Host Route Table register and send service books?

[bobbydudeman]

nope, didn't try that, i feel stupid now

[bobbydudeman]

HRT and service books do not solve the problem... any advice?

[airems]

Use Quickpull and I've never had an issue with getting emails. Usually get the email activation emails within 5-10 minutes after the battery pull.

[Artemis68]

The issue is definitely with BIS, not CDMA. I switch devices a lot for my boyfriend and he has no issues. When you don't use BB, everything switches over quickly. Data usually works within a minute or two.

Sent from my VZW Thunderbolt.