Charges from Verizon while using skype

[hennesseystealth]

Originally Posted by JHLNewYork

I am posting again because after a bit of back and forth with skype.com, I figured out why my call did not go through the application but was carried by Verizon. It appears that when you dial out internationally to a non-skype number, you must NOT dial the exit code (of 011) but MUST dial a "+" before the country code etc. Since I did not dial the "+" before the country code, the system didn't recognize it and carried it all the way through Verizon and I got charged for a regular international call.

While I now realized the mistake I made, I still have contentions with skype and Verizon since the application does not inform you that you must dial the "+" or the call will be carried only by Verizon. The alert that comes up only says that domestic calls will not be carried by skype.

Be careful and have fun.

I used the + sign and no 011 and was billed by Verizon for a Skype Mobile call to Spain. Apparently, they are still full of BS.

[Spensil]

Although the app's calling feature is designed poorly, you're not using it correctly. While the computer version of skype is able to call manually entered numbers at the skype rates, the mobile app cannot, and will use the Verizon minutes to make the call. The only way to do it using the mobile app is to add the number as a contact, and then restart the skype app. Once you see it listed as a contact in your list, you can then use the mobile skype app to call that number, and it will use the proper charge tables. Subsequently, you'll see "Skype Call" on your calling screen if it is going through skype, and if it does not, it is using Verizon's network.

I tested this with the Storm, Storm 2, and with my current Torch 9850, calling to Brazil (where I live now... love that CDMA/GSM network feature). Called both landlines and mobile lines. Add whatever number you want to call as a contact (can be done from the mobile app), and your problem is solved.

Hope this helps.