Email alert problem with Tour

[pvdiamon]

If you have a new Tour from USCC, are you able to set a profile (eg. Normal, or Vibrate), so that Email DOES NOT VIBRATE on alert, successfully? On mine, even when vibrate is turned OFF, it vibrates when emails arrive.
thanks.

[BigE4284]

In my "Quiet" profile the "out of holster" setting for "Messages[Desktop]" is set to "none."


Posted from my CrackBerry at wapforums.crackberry.com

[pvdiamon]

So setting that to none, is it still vibrating? I'm not using BES by the way. When I set the Profile to Phone Calls Only, I can stop the emails from Vibrating, but then even with my SMS set to allow Vibrate, nothing does. So I'm left with emails I don't want vibrating, or unable to allow SMS to vibrate alone. Frustrating....It would help to hear if others have anything similar. Would a master reset correct, or would a new phone correct it?

[BigE4284]

Originally Posted by pvdiamon

So setting that to none, is it still vibrating? I'm not using BES by the way. When I set the Profile to Phone Calls Only, I can stop the emails from Vibrating, but then even with my SMS set to allow Vibrate, nothing does. So I'm left with emails I don't want vibrating, or unable to allow SMS to vibrate alone. Frustrating....It would help to hear if others have anything similar. Would a master reset correct, or would a new phone correct it?

EDIT: So I didn't realize that a bunch of this had changed with OS 4.7, I'm not picking up my Tour until this weekend so I wasn't aware.

Check this out though: HowardForums: Your Mobile Phone Community & Resource - View Single Post - ***The OFFICIAL Blackberry 9630 Tour Smartphone Thread***

[pvdiamon]

I like the changes, easier to customize, but unfortunately they aren't working right!

[pryan]

Have you checked your contact alerts?

[pvdiamon]

After talking with many techs (US Cellular and RIM), I found I have to use Custom Profiles to make them work. The Customs didn't work initially due to some corruption and I had to go into DM and delete and reinstall Sounds. That made Custom Profiles work. The other Profiles have issues.