Remove an I.T. Policy from a BlackBerry... - Page 2

sfra · #16 07-18-2007, 10:20 PM

Hi everyone

I had an IT policy that needed a password after 2mins of downtime. I followed the steps and it worked. The only additional things I needed to do was - restart the computer after the registry edit, and to make sure the blackberry connected with my computer - harder than I thought.

Thank you!

tgiannelli · #17 07-18-2007, 10:52 PM

this is great it fixed what I needed it too... got rid of the password prompting. what I'm trying to do now is to enable the BT Syncing from this unit.

is there another policy.bin around that will do that? or am I pushing it

thanks!

Tom

kasperapd · #18 07-19-2007, 05:02 AM

If you still have those BB's on your company BES and you are changing the policies without permission... then you may be looking for a new job soon. Most companies don't like this, and start firing people. Just FYI.

arronyb · #19 07-27-2007, 11:20 PM

John what if your company doesn't have a BES and you got this off of ebay? Any suggestions on how to change the firewall?

Adam

tessmonsta · #20 07-29-2007, 09:19 PM

I ran the instructions in hope to remove some of the network socket blocks that T-Mobile as placed on my shiny new Pearl. Unfortunately, it not only didn't work but created a new problem:

Now the device requires the password be a minimum of 5 characters, and it requires a new password every few days!!!

Does anyone have another Policy.bin that doesn't have these password requirements?

naviwilliams · Thread Author #21 07-29-2007, 10:10 PM

If you got your device off eBay, and there is an I.T Ploicy on it, I suggest you remove it, with my instructions above. That was why I created this thread in the first place, and scenarios like this...

Quote:

Originally Posted by arronyb

John what if your company doesn't have a BES and you got this off of ebay? Any suggestions on how to change the firewall?

Adam

naviwilliams · Thread Author #22 07-29-2007, 10:11 PM

The present Policy.bin has default password options. Something else much have happened during the update. Are the password options greyed out?

Quote:

Originally Posted by tessmonsta

I ran the instructions in hope to remove some of the network socket blocks that T-Mobile as placed on my shiny new Pearl. Unfortunately, it not only didn't work but created a new problem:

Now the device requires the password be a minimum of 5 characters, and it requires a new password every few days!!!

Does anyone have another Policy.bin that doesn't have these password requirements?

tessmonsta · #23 07-30-2007, 09:25 PM

Quote:

Originally Posted by navilyn

The present Policy.bin has default password options. Something else much have happened during the update. Are the password options greyed out?

If you mean under Options > Security Options > General Settings, no, not to my knowledge.

I'm still very new to blackberry, much less messing about with it's internals. Thanks for putting up with me!

naviwilliams · Thread Author #24 07-31-2007, 04:33 AM

In the same section (options / security options / general settings), scroll down, do you see IT Policy? If yes, and you're connected to BES, i.e. a work BlackBerry Server, then leave well alone - unless you want to be looking for a new job soon...

If you do see an IT Policy, and you bought your device on eBay or Craigslist, or something like that, then proceed to remove the IT Policy following my steps, step, by step...

Other than that, like I said, leave well alone...

tessmonsta · #25 07-31-2007, 06:40 AM

No, no IT policy settings. I bought this one from T-Mobile as my personal mobile, so I know it's not connected to a BES.

Unfortunately, by the time I had posted this, I had read and reread your directions multiple times, as well as performed the steps multiple times with the same results.

I'm not sure how to reset the Desktop Manager to the state it should be at the beginning of the directions. I have removed the registry key, of course, and restarted the desktop manager software. I did not go as far as to reboot the machine after removing the key.

Furthermore, does performing a Restore after the directions effect the IT policy? My suspicions say no, but I haven't found any confirmation of that.

naviwilliams · Thread Author #26 07-31-2007, 07:09 AM

Hmm, weird. the present policy.bin is basically a 'blank' IT Policy, i.e. no restrictions. I'd speak with your carrier, and explain the issue to them (and I quote: "Now the device requires the password be a minimum of 5 characters, and it requires a new password every few days!!!"), they should help you get it corrected. They might have to connect you with RIM; it's free when they do it...

Even if you reloaded the OS, that would not changed the IT Policy on the device...

rmjeeves · #27 08-02-2007, 02:40 PM

Great information. Thank you so much. I have questions though:

1: If I go through the process and get rid of the IT policy on my Pearl will I have to redo the enterprise activation.
2: And if yes, will it again create the IT policy on the pearl (after re-activation).

By the way I got my Blackberrry (t-Mobile) from Ebay. Thanks again for the great information.

naviwilliams · Thread Author #28 08-02-2007, 03:04 PM

1 - yes, the admin would have to do it for you.
2 - yes, as soon as it connects to BES.

xanderw · #29 08-13-2007, 04:07 PM

Hi,

Just got my 8800 for a few weeks, and although I was so happy with the build-in gps, the BB maps software is really disappointing. That's why i tried to install a third party application (several good ones on the market), but was stopped by the message that my IT policy is not allowing this...

I (think i) am on BES, in 'options/security options/general' I see a IT policy (named after my company). Although you recommend to stay away from this, isn't there an option to replace the IT policy with yours, download the 3rd party app, and replace it with the company IT policy again?
Plus, how do i backup before i try this? And will my account info of my email be deleted with the 'wipe'? (in other words: do I need to go to my IT people after a wipe, or will this continue to work?)
thanks!!

rcr682k2 · #30 09-02-2007, 02:26 PM

I had a similar program but the blank policy.bin file and wipe method wasn't fixing my issue. I was receiving a split-pipe error from one of the third-party apps that I was using AND I couldn't use BT sync either. Both issues related to the IT policies on the phone but unfortunately for me, and many of you I'm sure, there is a whole underlying problem that cannot be reversed by the wipe and policy.bin method. The problem starts when the BES administrator creates the IT policies for the unit. By default, many options default to a "blank state" which will be a huge pain for you it the BT policies and Wireless bypass policies were left in their default state. If that is how the policy was created then there is only one way to solve the issue. You must use a BES to create and push a new it policy to the device. This is not an impossible task to be honest with you. The catch is going to be either locating a server which has BES on it OR locating an IT person who has access to such a server. As for me, I purchased a blackberry from an ebay user and ran into policy issues right away. I downloaded and installed BES on one of my own servers, created the policy settings, and pushed them to the device. There is no programming knowledge required and the BES is a free download from RIM, so it shouldn't cost anything either. I would honestly say that anyone who comfortably navigates Windows should be able to acheive this.

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