How To Take Apart Tour 9630 / Fix Trackball Issues

sommacero · Thread Author #1 09-03-2009, 02:46 AM

Here is the link to my tutorial on how to take apart the Tour and replace / fix the trackball issue many have been having.

cero

At any rate thanks for the comments, and let me know if you need to know how to do anything.

Any questions feel free to ask here, or just email me at energiekleiner@live.com

I do not always respond to comments right away since I am at work (don't really have access) and I don't check this email till I get home.

*edit*
here is a link to the video page of the site click me!!!

acn24 · #2 09-03-2009, 08:50 AM

Interesting read, your take apart for the trackball was waaay simpler than the ones shown so far.

mastamoon · #3 09-03-2009, 09:11 AM

I was wondering about this today, Has anybody taken apart a "broken" tour and the new "green dot" or NIB new Rev model and see what RIM actually did to address the few issues some have?

andyriot · #4 09-03-2009, 11:02 AM

hmm so a simple business card as a shim fixes the trackball?! who would of thought....

now for others to try and report back.

sommacero · Thread Author #5 09-03-2009, 11:45 AM

Quote:

Originally Posted by acn24

Interesting read, your take apart for the trackball was waaay simpler than the ones shown so far.

Thanks, I am a phone tech for a living. I tried to make it easy instead on overly technical. It has worked for me many times, but I would love to see if someone else can do it using my method. So far I havent seen anyone else come up with doing this. Only reason I came up with the idea was that I was tired of swapping out trackballs and only having some work, on a hunch something as dumb as a business card fixed it, weird.

ericbee · #6 09-03-2009, 11:51 AM

May I ask what is it about new or curve replacement trackballs that remedy the problem that the business card trick does?

Is the OEM Tour trackball "off" where the curve ones fractionally larger bodies?

F2 · #7 09-03-2009, 01:12 PM

It is too bad that RIM took a proven design that worked (8830, curve, bold, etc) and moved the trackball module internally and in doing so created new problems. They probably wanted a sleeker look but have made it hard to replace and clean the mechanism but faulty also.

elitedaytrader77 · #8 09-03-2009, 02:02 PM

worked like a charm, BE CAREFUL with the plastic cover..it's a pita, but just ease it out, beware when it snaps out, it will pop, be careful not to overly apply pressure...(Front cover im referencing)

elitedaytrader77 · #9 09-03-2009, 02:05 PM

also on a side note, completely firms up the talk, bb, and back/end buttons on the front. Very nice fix.

itzzhefty · #10 09-03-2009, 02:21 PM

found another method if none of ya have hear of it yet but confirmed it yesterday for the most part...pop up the casing for the back button/menu button and the ball pops right out...switch it with a curbe trackball and no issues actually moves better I must say....but warning....you must be really gentle when popping open the that plastic casing as it is one piece and subject to snap easily...

ericbee · #11 09-03-2009, 02:35 PM

ITZZ: Please show how to do this or what you are talking about.

compinche · #12 09-03-2009, 03:45 PM

I have a question, the warranty sticker is it the little whit sticker on the top left screw, if so can it be replaced with something else or does it. Have like a special indicator that shows if it was removed?..... ? I know it can't be that easy

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