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  1. jeffh's Avatar
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    Thread AuthorThread Author   #201  

    Default

    Quote Originally Posted by kimly55 View Post
    I am a newbie to the BB, and I've tried slogging through years of bantering, but I haven't been able to find my solution. If I'm several time zones away in Anchorage, and make an appointment with someone on the East coast in the future, my BB shows local time. How do I just keep my BB on Eastern time so I don't tell someone to come 4 hours early for their appointment?
    If you want to keep your BlackBerry on Eastern Time, simply select Eastern Time in the Date / Time Settings. Your clock and calendar will show time and appointments in Eastern time. It's not possible to have your calendar set to a separate time zone than your device clock.
  2. blakeley311's Avatar
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    #202  

    Default Time Zone affecting SMS on Bold 9650 VZW

    I have posted elsewhere to no avail and I think I am a victim of the time zone issue. Wonder if anyone has any help.

    I have a phone number with an Eastern Time area code.
    I live in Central Time. I do not want to change my number as it has been the same for 10 years.

    I am having an issue with my SMS texts. My received texts say "received one minute ago" for an hour and then update. WHen they update, they are always off by one hour. For example:

    John texts me at 7:00 PM (central time)
    I respond at 7:01 PM (central time)

    My sent time displays correctly.

    Until 8:01 (central time) Johns message to me reads "received one minute ago."

    After 8:01 (central time) it will read "received 2 minutes ago etc."

    Why is there a lag? How do I fix this? I spoke with RIM multiple times and they act like they don't understand.

    Thoughts?
  3. FASHER's Avatar
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    #203  

    Default

    Quote Originally Posted by blakeley311 View Post
    I have posted elsewhere to no avail and I think I am a victim of the time zone issue. Wonder if anyone has any help.

    I have a phone number with an Eastern Time area code.
    I live in Central Time. I do not want to change my number as it has been the same for 10 years.

    I am having an issue with my SMS texts. My received texts say "received one minute ago" for an hour and then update. WHen they update, they are always off by one hour. For example:

    John texts me at 7:00 PM (central time)
    I respond at 7:01 PM (central time)

    My sent time displays correctly.

    Until 8:01 (central time) Johns message to me reads "received one minute ago."

    After 8:01 (central time) it will read "received 2 minutes ago etc."

    Why is there a lag? How do I fix this? I spoke with RIM multiple times and they act like they don't understand.

    Thoughts?
    I don't have an answer for you, but have you tried speaking with the tech people at Verizon? I'm wondering if there is something they can do to assist. A while back I had a customer that blasted be for emailing him too late causing him to miss a deadline. By my clock I was at least 50 minutes ahead of the game. We're in different time zones, and my email was timestamped incorrectly, you get the picture....

    Anyway, I could swear they told us something on global devices or in OS5+ is supposed to address issues of this nature.....GOOD LUCK!!
  4. blakeley311's Avatar
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    #204  

    Default

    I have talked to them numerous times and it is still unresolved. It's almost as if I cannot explain it to them so that they understand me. I concocted this time zone theory and presented it as that; a logical idea but not a certainty.

    I am waiting for their returned call right now in fact. I am hopeful that it will be resolved but every time I call it seems to just get passed down the line.
  5. jeffh's Avatar
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    Thread AuthorThread Author   #205  

    Default

    Do you live close enough to the Eastern / Central time zone boundary that you are possibly hitting a tower in the Eastern time zone?
  6. palomartian's Avatar
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    #206  

    Default

    This is ridiculous. set the time manually and put your appts in with times relevant to the zone you are in when they occur. What's the big effing deal here?
    Last edited by palomartian; 08-16-2011 at 10:19 AM.
  7. jeffh's Avatar
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    Thread AuthorThread Author   #207  

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    It isn't a big deal anymore. There was a lot of confusion before RIM added the ability to automatically update the time zone when it changes. That confusion led to the creation of this thread, but the original problem has now been solved. People with time zone problems still find this thread and post other time zone related problems, which is perfectly acceptable.
  8. PHughes's Avatar
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    #208  

    Default Re: Explanation: BB's Implementation of Time Zones

    Not to dredge up and old thread, but it is a big deal, still. My appointments are usually all day events. This means, when I change time zones, the month view may show I am booked for say, October 19, when in fact, the event begins on October 20. This makes it more difficult to quickly see if I am open to be booked for a date. It is a feature that should be allowed to be turned off for those of us who need that. Yes, I can do the math, but a month view should be able to be seen and understood at a glance. I travel worldwide, every week and this is a very annoying feature for a calendar.
  9. jeffh's Avatar
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    Thread AuthorThread Author   #209  

    Default Re: Explanation: BB's Implementation of Time Zones

    I agree, that is a frustrating consequence of the way the BlackBerry handles all day appointments. It affects birthdays and anniversaries as well. An all day appointment is stored as midnight to midnight. That's what is causing the problem. When you change time zones, the midnight to midnight appointment becomes 11:00 pm to 11:00 pm (or 1:00 am to 1:00 am) and crosses to the previous or next day. There should be a separate flag for all day appointments that keeps them locked to the day they are entered. You could still enter an appointment for midnight to midnight if you wanted it to shift with time zones.
  10. Dominic Fryd's Avatar
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    #210  

    Default Outlook / BB problem

    Issue: A user travels to 3 different time zones in a week He would like a single timezone just for him so that he can look at his device and say he is free for a meeting at 3PM in whatever location he will be in. He doesn't want to have to look at that day, scroll down the calendar and do the math to work out if he is free, especially if the calendar has the entry on a previous day.

    Outlook (BAD) Solution: The only method I could come up with is to edit the registry settings for all time zones HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\
    Set them all to the time zone that the user is in. Then all appointments appear at the time they should be when you go to that country. This then changes all the clocks in Windows to the same time, which is something that the user will have to live with.

    Blackberry Problem: I am not a whizz with BB so I cannot think where to start to do something similar. I cannot offer the above solution for Outlook if his BB can't do the same. He needs this synergy. Is there any way to change the information stored for appointments adjusting for timezones? I just need his BB to display all calendar items in his timezone, which is the timezone of where he'll be on that day. So one day he will have a 5pm GMT meeting and the next a 5PM EST meeting, but in his BB calendar he wants it to appear as 5PM whatever location he is in. This needs to work for invites he is sent also.

    Please Note. The Outlook solution is no good for when receiving invites from another time zone and the user is not travelling to that time zone. I overlooked this and so apologise for the mistake.
    Last edited by Dominic Fryd; 06-20-2014 at 04:33 AM. Reason: Bad solution.
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