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Old 05-04-2011, 05:25 PM
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Default Disappearing unread indicator numbers?

I've tried searching the forum already for the answer to this with no luck, but hopefully someone can help.

I recently upgraded my Tour to OS 5.0.0.983, and since then my phone has randomly been "Losing" the numbers on the unread indicator bar. I use a batterywatch program that shows the battery and a number, and that number randomly disappears as well. The unread icons are there, just not the numbers showing how many are unread. If I pull the battery, the numbers come back. It happens maybe once every couple of days.

The theme I'm using is my own, created with ThemeBuilder. It's nothing special, just some changed icons but no hidden todays or SVG code or anything like that. The last time the numbers left, I switched the phone to the stock Sprint Precision theme BEFORE pulling the battery and the numbers were back. I tried reinstalling my theme but it still randomly loses numbers.

Has anyone had this problem and know how to fix it? Or have any ideas? Thanks in advance,
Lisa
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Old 05-04-2011, 06:23 PM
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If its definitely only happening with your theme, the first thing I would try is going into theme builder and resetting the 'unread icons' font to default (right click on the text and select it from the menu). Then re-export the theme and re-install.

It's strange that it's taking a few days to do this, might be an OS bug but I've never seen it before. Where you using a custom font for the unread count?

Russ.
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Old 05-05-2011, 06:23 PM
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Russ,
Thanks for the reply. I didn't customize the font, but I did just start using a new installed font from the 'Font Collection' app. Maybe it is just a font thing, I'm going to try to reset and reinstall.
Thanks!
Lisa
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Old 05-05-2011, 06:45 PM
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You're welcome, hope it works out for you!
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BlackBerry Forums at CrackBerry.com > > BlackBerry Professionals > Theme Developers   Disappearing unread indicator numbers?

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