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  1. trinxified's Avatar
    CrackBerry Abuser

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    Thread AuthorThread Author   #1  

    Question Telus warranty/replacement policy? (phone bought from Future Shop)

    I'm a bit confused as to who I will go to whenever I get problems with my new Bold 9900...

    I'm a little weary about the possibility of the phone bricking while charging, so if ever that happens, who do I go to if it's past the usual 14-day period from Future Shop?

    Will Telus accommodate a replacement even if I didn't get the phone from a Telus store or online?

    The phone is locked to Telus and I just recently renewed my contract with them.
  2. Fubaz's Avatar
    CrackBerry's Sour Grape

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    you got back to futureshop because that is the point of purchase.

    Telus might help you, but you will have better luck at FS

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