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Phone Bill Problem !! PLEASE HELP !! Phone Bill Problem !! PLEASE HELP !!
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Old 05-01-2011, 06:09 PM
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Default Phone Bill Problem !! PLEASE HELP !!
My phone bill is currently 70 dollars a month, and I don't know why. My monthly plan is 45 dollars. Then it says I have voice services 2.00 dollars. Total taxes 9 dollars. And Data and Other Services 10.00. I don't understand what data and other services are, I clicked on it and it says its for Content Subscription. My question is what is Content Subscription, and why am I paying 10 extra dollars a month for it ??? Please Help !! I have a Blackberry Curve 8500... if that helps...
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Old 05-01-2011, 06:10 PM
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What service is this?

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Old 05-01-2011, 06:23 PM
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I have a 3 year plan with Telus.
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Old 05-01-2011, 06:29 PM
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Well I would assume that the $10.00 is for some form of BlackBerry data plan... Taxes are no surprise. Doesn't sound too bad... My data plan is $30.
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Old 05-01-2011, 06:38 PM
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Canada, eh? We rank at the top cost of service for the World.
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Old 05-01-2011, 06:40 PM
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What Elvin says.
Blackberry Data Plan costs extra.

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Old 05-01-2011, 07:24 PM
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I don't think its a data plan.... I am pretty sure the data plan is covered with my monthly plan.....
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Old 05-02-2011, 08:03 AM
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I thought they called that the "network access fee". I ditched telus and went the flakey ppl at virgin mostly because of all those addon fees.

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Old 05-02-2011, 01:38 PM
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Why don't you just call Telus and ask what the extra charge is for?
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Old 05-02-2011, 07:23 PM
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I've tried calling in, but the store guy didn't even know what it was, and he said I needed to call a special number. He didn't even give me the number, so I haven't looked it up yet :S Guess I should probably do that..
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Old 05-04-2011, 07:58 PM
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Did you download a ringtone or something from a website? My daughter did and was getting a $10 monthly charge until she cancelled.

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Old 05-14-2011, 07:22 AM
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Quote:
Originally Posted by Shaylguul View Post
Did you download a ringtone or something from a website? My daughter did and was getting a $10 monthly charge until she cancelled.

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Girlfriend did the same thing and it continued until she received a text for being a valued customer (had been happening for months). The text told her how to stop the subscription.

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Old 05-15-2011, 03:42 PM
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Usually you got to reply with the word Stop or something like that. I don't know why this sort of crap is allowed to happen but I'm pretty sure the 10 dollars is for a subscription for a 3rd party thing.

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Old 06-13-2011, 01:22 PM
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Dial 611 from your cell, it will take you to customer service where they will be able to answer your questions.
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Old 06-13-2011, 01:24 PM
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Betcha you downloaded the pushed Telus Navigator .

Cancell the subscription.
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