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  #16  
Old 01-09-2012, 08:58 PM
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Device(s): White BlackBerry Bold 9900
Carrier: TELUS Mobility
 
Location: Canada
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Quote:
Originally Posted by southnam View Post
I'm paying 30 + SAF and Fees of 7.70 = 37.70 plus tax a month
I have:
Supertalk 10
250 daytime, unlimited E/W after 7 pm
Unlimited Inc (Credited)
100 Cdn LD (Credited)
CID/VM (Credited)
250 text (credited)
1 gig Data ($20)

But unforuntately contract is up in 4 weeks and they said numerous times they will not let me keep my credits and are trying to get me to sign a new contract of at least $50 even though I already straight out bought a new BB and don't need a new phone.
Only thing i would love is to get more text and I would def sign a new contract.

So is it true that if we find another person with a contract we like on Telus we can get them to match it. I haven't heard anyone able to do that unless it's like a another family member etc...

If this helps someone else.. that's great.
Part of the problem here is probably the fact that you can no longer sign a contract with TELUS unless you are taking a hardware discount, and in order to get promotion pricing on *most* smartphones you must maintain a minimum plan of $50/month (base plan + add-ons included).

So if you've purchased a phone outright and don't want to take a hardware discount on another device, you won't be able to sign a contract. This may sound silly, but the reason TELUS does this is because the Early Cancellation Fee is directly tied to the subsidy received on the phone. If you didn't take a hardware discount, there's no subsidy, which means there would be no cancellation fee (save the $50 admin fee); and without a cancellation fee, there is no benefit to TELUS in having you on a contract.

The way around this would be to sign a contract for a device that doesn't require a $50 minimum (all feature phones and *some* smartphones), and then turn around and sell the phone on craigslist. I can't guanatee that you'll get to keep all of your credits, but you'd be in a better position to negotiate something. Without a contract committment from you, they have no reason to negotiate with you.
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  #17  
Old 01-10-2012, 09:26 PM
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Device(s): 9810 (Torch)
Carrier: Telus
Pin: 290b707c
 
Location: Ontario, Canada
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Thanks. You explanation is much better than their CSR saying "oh my computer won't let me sign you on a contract with a phone. The system won't let me do it" lol. So any suggestions for what non-smartphone that is best bet at buying and reselling?
My confusion is that by signing me on contract of any sorts, even without a cancellation charge they are makign money each month they keep me as a customer. Unless they are trying to say they won't make money off my contract.
Anyhow, gotta find a way to keep my present price adn not buy a new smartphone which will force me to a minimum $50 a month deal.
__________________
Crackberry addict as of Feb 2, 2009.
Telus Plan $37.30 plus tax: 250 dt, unlim E/W 6 pm, unlim text, CID, VM, 1 gb, 100 min cdn ld
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  #18  
Old 01-10-2012, 11:28 PM
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Device(s): White BlackBerry Bold 9900
Carrier: TELUS Mobility
 
Location: Canada
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Quote:
Originally Posted by southnam View Post
Thanks. You explanation is much better than their CSR saying "oh my computer won't let me sign you on a contract with a phone. The system won't let me do it" lol.
No problem. It's tough to find good help these days You'll often get better answers on the forums.

Quote:
Originally Posted by southnam
So any suggestions for what non-smartphone that is best bet at buying and reselling?
I just took a look at the TELUS phone lineup on their website, and they actually only have 4 feature phones listed. The rest are all considered smartphones, but many of them don't have a minimum $50 plan requirement.

You'll notice what I mean in the picture below. The red circles don't require a $50 plan, but the blue circles do.


Just take a look though their phones and find one that doesn't, and sign a contract for that. I don't know what all the resell values are on those phones, but you may want to consider the Moto Defy, LG Optimus 7, or the Sony Ericsson Xperia Ray.

Quote:
Originally Posted by southnam
My confusion is that by signing me on contract of any sorts, even without a cancellation charge they are makign money each month they keep me as a customer.
You're right, they are still making money off you every month, but without a committment from you, you're a flight risk and they have no reason to give you a better plan than anyone else off the street. Typically the carriers will reward loyalty/retain customers by giving them discounted plans in exchange for a contract committment. TELUS won't let you commit without a hardware discount, as the committment can be broken without any financial loss to the customer (no insentive to stay), hense the no contract without hardware policy.
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  #19  
Old 01-11-2012, 12:06 AM
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Koodo here $40/mo about $46 w/tax
2GB data
50 min airtime all Canada
50 international text messages.

It works for me as I use Bridge and tetheres a lot.
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  #20  
Old 01-11-2012, 10:24 AM
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Device(s): 9700 (Bold)
Carrier: Telus
 
Location: Maple Ridge, British Columbia
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Quote:
Originally Posted by Frank2029 View Post
WTF? I have been with Telus for 11 years (since i was 17 started pay as you go) and today i called cause my contract is coming up and they pretty much shafted me. I am paying $64/mo taxes in for pretty much unlimited evenings and weekends. 5 fav numbers and 500MB data... How are you guys getting 6GB?!

They offered me some BS plan that is called Student $55?

200min
10fav numbers
unlimited evenings and weekends 6pm-7am
Unlimited txt (which i dont use)
Conference calling (dont need)
Call Waiting
Voice Mail 3

plus i had to pay for caller idea for discounted rate for $5 instead of $8. $60+tax for that? No thanks
You have to call their retention line.
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  #21  
Old 02-02-2012, 04:50 PM
CrackBerry User
Device(s): 9810 (Torch)
Carrier: Telus
Pin: 290b707c
 
Location: Ontario, Canada
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I have found SUCCESS HOORAY. I posted this on redflagdeals but thought I would share here for us Crackberry addicts too..

After 4 painstaking months of calling every once in a while and them saying they can't give me anything special and forcing me to give up my current plan which I love. I was told that at the end of my contact I would lose all my credits of $33 and it would automatically be charged to me. I got a little head way today. My contact expired today so I called back to talk to them.

This is what I had
Supertalk 10
- 250 dt
- unlimited e/w @ 6pm
- vm3, cd, cc, cf
-unlimited incoming (credited $10)
- 100 cdn ld (credited $10)
- 250 text (credited $5)
- Call Display (credited $8)
Unlimited data $30 (switched this to 1gb $20 last month when I bought a new Torch)

So when I called 3 weeks ago the CSR in Retention told me to call back the day before my contact because they would be more in a bind to keep me or resign me. He event said just to not sign and ask to continue to credits for like a year etc...

So today I call them thinking my contract was ending today all to find out it ended yesterday. I was worried I would be charged all those things but they said that my Cdn LD and Text credits expired next month and my unlimited incoming was just not renewed so I was not charged. The CSR then without asking said she could give me unlimited text instead of the 250 for free so I wouldn't have to worry. No end date on the credit. She wouldn't budge on the LD or Unlimited incoming but I don't talk too much so the 250 daytime are actually enough for me. She even said with my plan if I didn't need a phone there was no sense in resigning a contract because there was not much she could give me anyhow beyond what I had.
So now I have
Supertalk 10 ($10 + SAF and Fees=$17.30)
- 250 dt
- unlimited e/w @ 6pm
- vm3, cd, cc, cf
- 100 cdn ld (credited $10 but will lose this next month)
- unlimited cdn text
- 1Gb data $20

I then realize I forgot to ask if my CID was renewed. I called back, talked to another lady who said it was dropped yesterday and asked if I wanted to sign a new contract. I kindly said that I just bought a new device so didn't want another one and she understood. She offered to give me free CID for 1 year as I told her I may consider resigning when the new BB10's come out.
So now for $37.30 plus tax a month I am a happy camper with enough data, texting and minutes. This is SUCCESS to me b/c a few months ago all they were offering me were plans that were about $55-$65.
I may be pushing my luck but I'm going to call back and try to get my LD and my unlimited incoming... (okay maybe the Unlimited incoming is greedy as I dont' even need it).

So moral of the story, keep trying and be Really really really polite... I said a lot of thank yous.
Good luck everyone. I really think it did help that I called when my contract was over as the other L and R guy told me a few weeks back.
__________________
Crackberry addict as of Feb 2, 2009.
Telus Plan $37.30 plus tax: 250 dt, unlim E/W 6 pm, unlim text, CID, VM, 1 gb, 100 min cdn ld
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  #22  
Old 02-03-2012, 09:49 PM
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Device(s): 8330/8900/9700/9900, PB
Carrier: Telus/Fido/Telus/Wind Mobile
 
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I have a plan that I gave to my little brother. I paid $45 before taxes for the Blackberry Social Plan:

250 Mins
Free Telus to Telus
Unlim Local calls evenings after 9pm + weekends
Free Caller ID, Call Waiting
Free Voicemail (small package)
Unlim Text Msg

My current plan is way better, I just have 1 more year with this one.
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  #23  
Old 02-04-2012, 08:53 AM
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Device(s): 9780 (Bold) & 16GB PlayBook
Carrier: Telus
Pin: Ask & you may receive
 
Location: Toronto Ontario Canada
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I changed my plan yesterday, I now have:

600 mins
6 GB of data
Unlimited incoming calls
Nationwide Family calling
Evenings & weekends starting at 6
Unlimited text, picture & video messaging
Caller i.d, call waiting, conference calling
Advanced voicemail 25 (credited)
100 U.S. & CDN long distance minutes (credited)

This is $90 before tax
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  #24  
Old 02-17-2012, 09:41 AM
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Device(s): 9900
Carrier: Telus
Pin: Ask
 
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Corporate Plan

350 Anytime
Canadian LD @ $0.00
Unlimited Text Messaging
Extended Unltd. Nights & Wknds
Text Messaging Services
TELUS to TELUS
SPARK Sampler
US Roam Air @0.40
Canadian LD @ $0.10
Conference Calling
Caller ID
Call Forward Immed
Advanced Voice Mail
Air Minute Pooling
Call Forward
Unlimited Data/Browsing

$45 + tax = $50.85 per month
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this thread went from very informative to downright hoodsilly...
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  #25  
Old 02-29-2012, 08:30 PM
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Device(s): 9700 (Bold)
Carrier: Telus
Pin: ask!
 
Location: Toronto, Ontario
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I got the sask 55 dollar promotional plan.....been with telus for a year and 7 months. Included also is unlimited incoming calls And 100 cd ld mins and call display all for 62 dollars with taxes.
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  #26  
Old 03-02-2012, 12:59 AM
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Plan

Rate Plan: TTM Wireless Ambassador 15
Cost per month $15.00/mo.
Included with your plan
BlackBerry APN Access
2 GB included data
Text Messaging Services
Unlimited Canadian LD
MHSI APN Access
Pocket Web Surf Business
Unlimited Messaging
Free Local Birthday Calls
911 Emergency Access Charge
Conference Calling
Caller ID
Outbound Call Display On
Advanced Voice Mail
Call Waiting

I should add I work there
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  #27  
Old 03-04-2012, 08:30 AM
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Device(s): 9900 (Bold)
Carrier: Bell
 
Location: Beautiful British Columbia
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Just switched to Bell from Rogers. I checked Telus but they are way more expensive than other carriers. Bell was the best for me. Note this plan is for business owners and you have to prove it for them to give you the plan.

I got 2 new phones, each with the same plan as below (one iphone 4gs and one Bold 9900):

550 peak weekday minutes
free unlimited incoming calls
free early eve 6pm and free weekends
free Bell network calling
no long distance charges within Canada - counts towards regular peak minutes
unlimited text, picture, video messaging
voicemail, call ID, voice to text
6 gb data
$360 credit per phone over the 36 months

The 550 minutes per phone is great because the iphone won't have hardly any talk time per month, so the Bold 9900 gets all the extra minutes. Perfect for business.

I pay $55 per month per phone after the credit they gave me. This plan is so awesome I had no problem signing for 3 yrs.
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  #28  
Old 03-08-2012, 10:05 AM
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Through TELUS

250 Daytime
Family Calling LD
Canadian LD @ $0.40
Unlimited Messaging
6pm Local Nights & Weekends
TELUS to TELUS
SPARK Sampler
Conference Calling
Caller ID
Voice Mail 3
Call Waiting
Call Forward
2 GB Data

$50 + tax = $56.50 per month
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  #29  
Old 03-23-2012, 10:07 PM
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Device(s): Bold 9900
Carrier: Rogers Wireless/TELUS Mobility
 
Location: Ottawa, Canada
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Unlimited Canada-wide calling
6GB of data
Unlimited texting
Visual Voicemail
Caller ID
Voicemail 25

$65/month

I love TELUS.
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  #30  
Old 04-02-2012, 11:32 AM
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Device(s): 8330/8900/9700/9900, PB
Carrier: Telus/Fido/Telus/Wind Mobile
 
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Around $47 for my little brother's BBSocial Plan. It was $40 when I renewed my plan a year ago.

It's not that amazing though:
200mins + 150 bonus
Free after 9pm and weekends (it used to be free after 5PM when I had a loyalty plan but those jerks scrapped it)
Unlim BBM, MySpace (who the heck uses it anymore), Facebook, Twitter, MSN Messenger
Unlim Texting (kept from my retention plan)
Free Caller ID + call waiting, call forwarding (kept from retention)
Free small package voicemail (kept from retention)
Free TELUS to TELUS (no one I know is on Telus and they still didn't give me anymore minutes or make my unlim calling start earlier)
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Other North American Carriers > Telus Canada   How much are you paying a month?

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