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  1. austriker's Avatar
    CrackBerry Addict

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    Thread AuthorThread Author   #1  

    Default Tmobile and my new blackberry - BIS issues

    howdy,

    So I got a 9000 yesterday and popped in my tmobile sim card after unlocking it. I also added BIS to my monthly prepaid plan yesterday. This morning and yesterday it was working well and connected to BIS. Now it seems it wont connect, I go to manage connections and service status and BIS is not connected. I thought I read somewhere I need to give tmobile my pin number or something but cant find any info on that.

    Update: So I did an instant messaging chat with tmobile and they added my sim card and imei number to my account. They couldnt figure out why it wouldnt update. I am lost. Any ideas?
    Last edited by austriker; 01-10-2013 at 02:49 PM.
    Moto Rokr E1 > Moto SLVR > Pantech Duo > HTC G1 > Blackberry Bold 9700 > Bold 9900 > HTC G2 & BB 9000 > Z10
    Tmobile USA - Prepaid $30 per month! (100 minutes, unlimited data throttled at 5 GB, unlimited sms). Then I use VoIP at home for free wifi calling
    Join dropbox for free cloud storage

    Don't Panic
  2. austriker's Avatar
    CrackBerry Addict

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    651 Posts
    Thread AuthorThread Author   #2  

    Default Re: Tmobile and my new blackberry - BIS issues

    After messing around with the service books I was able for it to show the bis icon in the signal status but it still tells me I don't have bis.
    Moto Rokr E1 > Moto SLVR > Pantech Duo > HTC G1 > Blackberry Bold 9700 > Bold 9900 > HTC G2 & BB 9000 > Z10
    Tmobile USA - Prepaid $30 per month! (100 minutes, unlimited data throttled at 5 GB, unlimited sms). Then I use VoIP at home for free wifi calling
    Join dropbox for free cloud storage

    Don't Panic
  3. austriker's Avatar
    CrackBerry Addict

    Posts
    651 Posts
    Thread AuthorThread Author   #3  

    Default

    So I called tmobile and after 30 minutes the guy finally as a last ditch effort switched the server on his end and now I have BIS!! So anyone in the future do that. (call (877) 778-2106 for tmobile)
    Moto Rokr E1 > Moto SLVR > Pantech Duo > HTC G1 > Blackberry Bold 9700 > Bold 9900 > HTC G2 & BB 9000 > Z10
    Tmobile USA - Prepaid $30 per month! (100 minutes, unlimited data throttled at 5 GB, unlimited sms). Then I use VoIP at home for free wifi calling
    Join dropbox for free cloud storage

    Don't Panic

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