well, im now signed up for the loyalty plan... i think its a pretty good deal than paying 70 for 1000min w/unlimited nights/weekends when i can pay 20 more for unlimited everything minus bb data plan and text msging
I went onto mytmobile and the splash screen advertising this plan did not come up.
I then went to the "Change Plans/Service" section and it was available there.
I selected it, and it told me it would take affect on my next billing cycle start (15 March)
I currently have a past due balance on my account, it was cancelled and reactivated just last week. When i called just now, they still have me listed as a customer since 2006 AND there was no contract extension (current contract expires NOV/2010) AND my Corp discount (U.S. Army) is still active and will be applied to my new rate plan.
So i'm not sure where the customer loyalty part really comes into play... i had a HUGE balance on my account and i just paid the bulk of it off with $276 still past due. I've had some pretty large bills in the past that i did not always pay off on time (but did get paid off) so as far as someone having to have had perfect service for 22 months in order to get this plan is not true.
Again, it was not advertised, but once i searched for it on my-tmobile it was available!
Last week i DID change my billing/# to a SanFran area which i am planning to change back now that i have the plan so as far as nationwide availability i can not confirm.
I asked about the extended contract and if you call in , you will not be extended. I swear on everything in the world.
I phoned in for my mother to upgrade her plan to the unlimited and she still had a year left , and now she has no contract. and I asked why they did that , " so you are encouraged to upgrade your blackberry" so thats cool eh?
It is in chicago. I have 4 accounts and i got all but one on the plan. was a little pissed that the family plan i have setup would not let me change it. said i have 6 months b4 i can do it. but really.....come on 4 accounts all paid on time no issues. Isn't that loyalty? Oh well. still saving of 135.06 a month between the three.
I called to have this done. I've had the $99/mo unlimited voice/text plan so this seemed like a no brainer. I wanted to make sure that I wouldn't lose my $20/mo unlimited BlackBerry data and $20/ international BlackBerry data plans and they confirmed it to me. The only other change I made was to add the $5/mo for 400 text messages.
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