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Old 03-26-2010, 02:17 AM
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Thumbs down T-Mobile no longer supports tether???

I just got off the phone with T-Mobile to get Visual Voice Mail setup on my 9700 and ask them about some data issues my girlfriend has been having with her G-1 and I have been having with my phone. I brought up how I was unable to tether my phone anymore and he informed me that T-Mobile no longer supports tethering. WTF!?!?!? I have to say this is poor form by T-Mobile and had I not won my copy of tether I'd be pretty pissed off having spent that kind of money on the app and now not be able to use it. Anyone else experiencing these issues? or have a work around for this? Jebus, I'm kinda pissed even when getting this app for free!!!
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Old 03-26-2010, 06:55 AM
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You can still tether on T-Mobile, just don't call PDA Tech support & think they're going to help you. Like has been said in your post in the 9700 forum, you'll be referred to the T-Mobile.com forums for support.

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Old 03-26-2010, 08:08 AM
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You can tether with T-Mobile for free, using the "tether" app or not.

PDA support won't help at all though.

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Old 03-29-2010, 12:42 PM
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Tethering is still officially supported on TMO for BBs and other devices. As mentioned above though, support for doing it is tough to get, because it bleeds over into supporting a computer or third party app.
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Old 03-29-2010, 09:50 PM
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@Norris

I know that tethering is supported for BBs, but when you said "other devices", does this also mean Android devices?

I was always a bit confused as to what phones/plans on T-Mobile allowed for tethering and what ones didn't.
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Old 03-30-2010, 01:05 AM
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Quote:
Originally Posted by Artemis68 View Post
@Norris

I know that tethering is supported for BBs, but when you said "other devices", does this also mean Android devices?

I was always a bit confused as to what phones/plans on T-Mobile allowed for tethering and what ones didn't.
All the Windows Mobile devices support it pretty easily. Android devices require you to either purchase third party software or void the heck out of your warranty.

All smartphone internet packages include tethering. The $10 phone-first package does not officially include tethering, but it does work on most phones.
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Old 03-31-2010, 05:37 PM
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So if it is no longer supported why am I being charged for it, shame on you tmo shame on you!

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Old 03-31-2010, 05:50 PM
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Quote:
Originally Posted by complexsix4 View Post
So if it is no longer supported why am I being charged for it, shame on you tmo shame on you!

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It is not supported through tech support, but available. Huge difference.
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Old 03-31-2010, 09:37 PM
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Quote:
Originally Posted by complexsix4 View Post
So if it is no longer supported why am I being charged for it, shame on you tmo shame on you!

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You're not being charged for tethering, you're being charged for data. Tethering is just a bonus
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Old 04-01-2010, 10:48 PM
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I've never had trouble getting support about tethering.

Just make sure to ask for one of the T-Mobile blackberry techs.
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Old 04-02-2010, 04:55 PM
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Im tethering on my 9700 right now using Desktop Manager. My buddy at T-Mobile said that with my Blackberry data plan its unlimited for free. Hope he's right......
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Old 04-02-2010, 10:26 PM
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This is an interesting question. I went to the TM website, did a search for 'tether'. It produced this item:

29. Additional Terms for Data Plans and Features

The following terms apply to your data plan or feature (“Data Plan”). To the extent any term in your Data Plan expressly conflicts with the general Terms and Conditions, which also apply to your service, the term in your Data Plan will govern. Please read your Data Plan carefully.

1. Permissible and Prohibited Uses
Your Data Plan is intended for Web browsing, messaging, and similar activities on your device and not on any other equipment. Unless explicitly permitted by your Data Plan, other uses, including for example, tethering your device to a personal computer or other hardware, are not permitted.


Does anyone know of any 'term in your Data Plan will govern' in the BB plans? If it was allowed in a grandfather contract then it should be allowed now.

Last edited by mandony; 04-02-2010 at 10:30 PM.
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Old 04-02-2010, 10:50 PM
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To be honest, I'm not sure why that's there. Ask almost any t-mobile CSR and they will tell you that tethering is permitted. In the past, they even help you set it up!

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Old 04-02-2010, 11:00 PM
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ahahaha.......
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Old 04-02-2010, 11:55 PM
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Quote:
Originally Posted by mandony View Post
This is an interesting question. I went to the TM website, did a search for 'tether'. It produced this item:

29. Additional Terms for Data Plans and Features

The following terms apply to your data plan or feature (“Data Plan”). To the extent any term in your Data Plan expressly conflicts with the general Terms and Conditions, which also apply to your service, the term in your Data Plan will govern. Please read your Data Plan carefully.

1. Permissible and Prohibited Uses
Your Data Plan is intended for Web browsing, messaging, and similar activities on your device and not on any other equipment. Unless explicitly permitted by your Data Plan, other uses, including for example, tethering your device to a personal computer or other hardware, are not permitted.


Does anyone know of any 'term in your Data Plan will govern' in the BB plans? If it was allowed in a grandfather contract then it should be allowed now.
This is the legalese version of what I explained. Smartphone web packages ($25 or higher) include tethering. $10 phone-first packages technically do not. The phone-first packages will work in many cases, but T-Mobile reserves the right to switch you to a plan that covers tethering if they find that is what it is being used for. AT&T has a similar clause, just with higher prices.
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