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Old 06-16-2010, 04:07 AM
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Default T-mobile Netherlands Network capacity

Dear CrackBerry users,

I do not know if you guys have caught up with the problems from T-mobile Netherlands, so I will paste a small explanation down here.

T-mobile Netherlands is the only carrier in the Netherlands who is allowed to sell the iPhone. The amount of customers has grown significantly in the past few years due to the iPhone.
In the past few months the problems around calling and roaming services began to worsen. In the past month, calling or making use of data-services began to be practicably impossible.
T-mobile denied any rumors about network problems and told customers that the problems came from their devices.
After a lot of pressure from the media, T-mobile finally surrendered and admitted that their network was severely over capacity. The enormous growth of their customers had led to a increasingly demand for data and telecommunication services. T-mobile did not invest properly in expansion of their network, causing capacity problems.
After the admittance to the media, they began a enormous PR-offensive, stating that they would invest millions of euro's to upgrade their network in only 3 weeks.
It may not be surprisingly, but the 3-week term was completely unrealistic and T-mobile did a second admittance, stating that solving the problems could take up to a year. They hope to have solved most problems before December 2010.

Under pressure of several organizations, T-mobile has offered their customers a compensation for the problems.
The compensation consists of a 2-month payback of the internet-part from the contract. Most organizations are not satisfied with this compensation, but this is what T-mobile has to offer for now.
In order to get compensation, you will have to fill out a form with a lot of details; location(s) of the problem, zip-code of the problem, time and date from the service that failed, manufacturer of the device, type of device...
iPhone users can easily fetch this details with numerous apps. A dutch app is available here from the AppStore from Apple called 'Netwerkradar' (Sorry, can't post links here since I have <10 posts) But I saw some American apps to for use with AT&T.

My question is: Is such an App also available for BlackBerry devices?
I am getting completely crazy of remembering/retreiving zip-codes, details about the calls etc...


Thanks in advance,

DS
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