switching BB plan to Android

[elmachino]

Hello fellow bb users. My wife who has had the 19.99 blackberry plan since the 8100 came out, is considering switching to an android device.

After browsing the web and the forums here, it seems possible to keep the 19.99 rate, but I wanted to know if it was going to be a matter of getting the right rep, or if it's staight forward. Also, would she be able to switch back and forth after between android and bb after the plan change?

Thanks for any help.

Posted from my CrackBerry at wapforums.crackberry.com

[SandAngel]

No switching between the two with phones. BB and android are different.

Android plan for $20 is called PREFERRED android. It is given to customers who have been with tmobile awhile

[elmachino]

@SandAngel, thank you.

Posted from my CrackBerry at wapforums.crackberry.com

[2ndHalfCor]

Originally Posted by SandAngel

No switching between the two with phones phones. BB and android are different.

SandAngel is correct. However, you can switch between equal priced services online and go back and forth between BB and Android (I've done it quite a few times -- always come back to my 9700, but then someone shows me something cool on their Android and I switch back for a few days until I get irritated and come back). It's a pain in the neck, since when you switch back to Blackberry you have to set up your email accounts on BIS again, but it can be done.

[elmachino]

Originally Posted by 2ndHalfCor

SandAngel is correct. However, you can switch between equal priced services online and go back and forth between BB and Android (I've done it quite a few times -- always come back to my 9700, but then someone shows me something cool on their Android and I switch back for a few days until I get irritated and come back). It's a pain in the neck, since when you switch back to Blackberry you have to set up your email accounts on BIS again, but it can be done.

Thanks for the info. Good to know.

Posted from my CrackBerry at wapforums.crackberry.com

[SandAngel]

Originally Posted by 2ndHalfCor

SandAngel is correct. However, you can switch between equal priced services online and go back and forth between BB and Android (I've done it quite a few times -- always come back to my 9700, but then someone shows me something cool on their Android and I switch back for a few days until I get irritated and come back). It's a pain in the neck, since when you switch back to Blackberry you have to set up your email accounts on BIS again, but it can be done.

I would never take the chance that I would be able to switch back and forth.

Both these $20 plans are offered as a courtesy nowadays . They could stop offing it tomorrow or next week for all we know and then you will be stuck paying regular pricing if you decide to switch back

[elmachino]

Thanks again.

Posted from my CrackBerry at wapforums.crackberry.com

[elmachino]

Quick update:

I called TMobile to see about switching my wife's plan. I asked for retentions/cancellations and spoke to a friendly rep who in the end couldn't help me.

I asked to switch to the $20 android plan as the pan she was currently on was the 19.99. BB plan. He said he want aware of such a plan, then he looked up some promotions and saw a $20 dollar data plan but it was part of a voice txt combo that was 60 bucks. My wife currently pays 63 not including tax for 300 txt 1500 anytime mins and 20 bb. So the proposed promotion isn't really worth it at all.

Is it possible to just swap data plans, and if so, how?

Posted from my CrackBerry at wapforums.crackberry.com

[SandAngel]

You need to ask for PREFERRED android plan. Some agents really just have no clue about the preferred plans. I would call back again and this time ask for retentions. Just be very nice and explain you are only calling retentions because the agent wasn't sure how to find it and suggested you call retentions. Just be very pleasant and explain right off the bat on your first breath that you don't want to cancel but were asked to ask them in that department.

Beong honest right away gets you way farther then being aggressive .

[elmachino]

Thanks for your guidance. In fact when I called yesterday, I was straightforward about calling retentions so that I could speak with someone who could help me. The key is to say preferred. I will try again.

Posted from my CrackBerry at wapforums.crackberry.com

[MamaBee]

I agree. Be pleasant. Explain the situation. I just switched mine last week from BlackBerry data (20 preferred plan) to Android data (also 20 preferred plan) You may see prorated amounts on your bill that equal slightly more than 20. Mine were 18 for the BB data and 3 for the Android.

[Artemis68]

I got my Android plan when I got the G2. I said I didn't want to upgrade unless I had the $20 plan. The rep told me sure.

Once you get the preferred plan, you can switch back and forth pretty easily.

Posted from my CrackBerry at wapforums.crackberry.com

[SandAngel]

Originally Posted by Artemis68

I got my Android plan when I got the G2. I said I didn't want to upgrade unless I had the $20 plan. The rep told me sure.

Once you get the preferred plan, you can switch back and forth pretty easily.

Posted from my CrackBerry at wapforums.crackberry.com

Aren't you worried one day whenyou try switching back, they will say NOPE SORRY, we don't have that anymore.
Kind of like trying to get the $2.99 internet nowadays. I'm preferred and grandfathered but they sure as heck aren't going to give it to me

[Artemis68]

Originally Posted by SandAngel

Aren't you worried one day whenyou try switching back, they will say NOPE SORRY, we don't have that anymore.
Kind of like trying to get the $2.99 internet nowadays. I'm preferred and grandfathered but they sure as heck aren't going to give it to me

Well, I don't see myself switching back to Blackberry at all (Sorry BB!) haha.
I absolutely love Android and I don't see myself going with anything else. Even if I did, (not a BB) then it would still work on my Android plan. I know that.

But anyway, if I did want to, I don't see why not. It's not like I'm asking for a whole different plan. I already have the $20 Android plan. All I am basically asking for is the same plan I already have but with different provisioning (Blackberry). I think that would be very easy to get, versus trying to get a 2.99 plan which I don't have.

[SandAngel]

Originally Posted by Artemis68

Well, I don't see myself switching back to Blackberry at all (Sorry BB!) haha.
I absolutely love Android and I don't see myself going with anything else. Even if I did, (not a BB) then it would still work on my Android plan. I know that.

But anyway, if I did want to, I don't see why not. It's not like I'm asking for a whole different plan. I already have the $20 Android plan. All I am basically asking for is the same plan I already have but with different provisioning (Blackberry). I think that would be very easy to get, versus trying to get a 2.99 plan which I don't have.

I'm chicken