sim card?

[ctrad45]

I bought my 9700 on the 20 installment plan. I didn't think that this was considered and upgrade. Should I have received a new sim card with my purchase?

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[ctrad45]

Bump because I can.

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[Artemis68]

I've gotten a SIM with the new phones that I upgraded to. Did you?

If you really want a SIM with your phone, your best bet is to upgrade in a tmo store and not let the rep open the box.

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[berryite]

Originally Posted by ctrad45

I bought my 9700 on the 20 installment plan. I didn't think that this was considered and upgrade. Should I have received a new sim card with my purchase?

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This has been asked in several different posts.

There is always a new SIM card in every new box. For reasons we don't seem to be able to get clear on, lots of T-Mobile reps try and remove these when they sell people new phones. Many of us agree that you should insist that your new phone be delivered to you sealed in its original packaging and that nothing be removed from it prior to your purchase.

If T-Mobile doesn't believe you need a new SIM card, they shouldn't package them in the boxes to begin with and nothing gives a store rep a right to remove anything from any new purchase you make.

[berryite]

Originally Posted by Artemis68

I've gotten a SIM with the new phones that I upgraded to.

Now we're still in agreement that we're both hanging tough and waiting for the price on the 9700 to drop significantly before either of us are gonna whip out the plastic and take the plunge on the 9700 right?

Don't get weak kneed on me now.

LOL.

[Artemis68]

LOL. Don't worry I'm not giving in. I was just referring to new phones I've gotten in the past from T-Mobile. They were sealed and shipped with a SIM.

I'm hanging tight onto my trusty 8900.

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[berryite]

Originally Posted by Artemis68

LOL. Don't worry I'm not giving in. I was just referring to new phones I've gotten in the past from T-Mobile. They were sealed and shipped with a SIM.

I'm hanging tight onto my trusty 8900.

LOL. You go girl.

BTW, I bet your mother always told you that you'd be a genius when you grew up. My prediction is you'll be one shortly.

May I be the first to say congrats genius.

[Artemis68]

No, she never did say that to me. Just told me to work hard and keep "your eyes on the goal".

But thank you for your words. Right back atcha.

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[berryite]

Originally Posted by Artemis68

No, she never did say that to me. Just told me to work hard and keep "your eyes on the goal".

But thank you for your words. Right back atcha.

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I just realized you are posting from your phone and can't see your post count because that doesn't show up on the mobile site.

You have 1499 posts. At 1500 you become a genius. One more post does it for you. Hit me back. LOL.

[Artemis68]

Really? I thought it was 2k posts, not 1500. Wow, how exciting!

If I remember correctly, your post count is pretty high as well. You should be there in no time.

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[mandony]

Originally Posted by ctrad45

Should I have received a new sim card with my purchase?

I don't think this is a big deal if you already have a SIM. I had a reception problem where the CS rep marked my record to get a new card from the TM store. Actually, the new card was no better than the old .. and they gave me back the old card.

[berryite]

Originally Posted by Artemis68

Wow, how exciting!

1500 posts. You are officially a genius! Congratulations.

You've made your mom proud!

[berryite]

Originally Posted by mandony

I don't think this is a big deal if you already have a SIM. I had a reception problem where the CS rep marked my record to get a new card from the TM store. Actually, the new card was no better than the old .. and they gave me back the old card.

That's not the point. They're opening something you bought and removing something you are supposed to have.

Additionally, I believe if you need a replacement SIM, they charge you $25.

If they're going to take your card, they can pay you $25 and give you the option of selling it back to them.

[Artemis68]

Yes replacement SIMs are around in the $20 range. When I had texting problems on my old Sidekick (oh thank god those days are over) they suggested that I get a new SIM but I'd have to pay $20 for them to ship it.

I ended up going to ebay and getting one for $6 but seriously, I shouldn't have had to.
It was my first phone with tmo and when the rep opened the box and took out the SIM, I thought nothing of it. Now I know better.

The easy solution to this problem is getting the phone in store and asking that it not be opened. I mean, it's your phone, right? If they need an IMEI, I believe that's on the box too. Now I've ordered online and got a SIM in the box but this may vary!
You can always say too that you're planning on giving it to someone and you don't want it opened beforehand!

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[NorrisCell]

To clarify: SIM cards are removed from the box when buying at a store because we cannot let them leave the store unactivated. There were issues in the past with people taking unused SIM cards and activating them on other people's account. For those who say "What if my SIM card goes bad?" you are not charged for a new SIM card at a store if you are having problems with your phone or service. SIM cards are only $20 at a store if a phone is lost and you do not have the old one.

Do not hassle the rep for removing the SIM card if you buy a phone in store. If you need a new SIM card, have them activate it. Don't insist that you should have it, because they can't give it to you if it isn't activated.
If you don't want the seal broken, order online. .

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