So we all know by now that when you upgrade to a Blackberry (full keyboard), G1, Mytouch, Sidekick, or Smartphone that they require a data plan or message bundle of 14.99 or more....
There's 3 req data plans u can choose from
34.99 unl web and unl txt
24.99 unl web
14.99 unl text
Ive had alot of customer call in confused about this situation...If you buy a BB 8900 today, sign a 2 year contract 9/25/09-9/25/2011 and of course you get the data feature added on for 24.99 and your super excited you bought your first bb and everythings good until 2 months later you lose the BB 8900...you have no insurance and you decide to go back to your lil pink razr...the bb feature must remain on the account or you can drop it down to the unlimited text bundle for 14.99....now if you are on a family time plan that has unlimited text then you have to remain on the 24.99 bb web....but there is no way to remove the web off the line of service unless you
UPGRADEyyour line to a phone first device!!!!
Another Scenario
Lets say you have two lines on your account....and your eligible for a full discount and the other line isn't....you use your full discount to get the other line a BB 8820...you are required to add the BB feature to your line of service for the length of the contract (even if your not the one using the phone) and it remains on your account till the contract is up or until you upgrade YOUR line to a phone first device!!!! the req feature cant be switched to the other line since you didn't upgrade that line!!
In order to get the required feature off the account...you would need to
upgrade your phone THROUGH TMOBILE to a phone first device! Supervisors got word today that they can no longer remove the features no matter what the situation is!
If i confused anybody let me know!!! I tend to do that alot!!! lol!!! or if you have questions...ask away!!!